Hotel Bartender/Server

Job description

• Ensure all guests receive 100% customer service.
• Greets guests, explains special of the day, explains menu using concise and articulate language, and listens and responds to questions.
• Suggestively sells appetizer, entrée and dessert menu items by describing each item in an appetizing way.
• Delivers checks promptly to the line so that orders can be prepared within the prescribed time.
• Picks up orders and delivers orders on a tray (weighing up to 20 lbs.) to guests at the table within prescribed time limits, ensuring the accuracy of the order and the compliance of the product with our standards.
• Returns to the table throughout the guest’s visit to ask if guests are satisfied, check for refills, suggestively sells additional items and clear (pre-bus) miscellaneous items from the table, and deliver guest check.
• Performs service duties for other servers in the dining room by picking up their orders when ready in the kitchen and delivering them and providing assistance to other tables as necessary.
• Communicates with guests demonstrating confidence and encourages them to feel unique and special.
• Performs duties that require organization, speed, efficiency, and bending and lifting.
• Handles multiple priorities, works under stress and exercises good judgment when dealing with guest situations and complaints.
• Maintains cleanliness of all tables, assisting other servers as needed.
• Maintains cleanliness of work stations during working hours and perform weekly maintenance.
• Always be on time for scheduled shifts.
• Performs the function of host whenever possible.
• Be a Goodwill Ambassador at all times by practicing regular guest interaction.
• Helping to ensure an efficient, smooth flowing restaurant.
• Complies with all health and safety regulations
• Complies with State laws for serving Alcoholic Beverages

Responsibilities

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude

Skills

• Proven restaurant serving or waitering experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required

Job Type: Part-time

Pay: $10.00 - $11.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Night shift
• Holidays
• Monday to Friday
• Weekends

Experience:

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Work Location: In person