HOTEL DIRECTOR OF SALES

Join Our Team at Embassy Suites by Hilton Glendale!

HOTEL DIRECTOR OF SALES

Embassy Suites by Hilton thrives on building hospitality careers. We design clear paths for professional growth and give you the tools to succeed. Recognized for our warm-hearted hospitality teams nationwide, We are proud to announce an exciting opportunity: we are seeking a results-driven Director of Sales & Marketing for the Embassy Suites by Hilton Glendale!

About This Location

Located in the heart of Glendale, CA, just minutes from the Glendale Galleria and The Americana, our hotel combines modern design with thoughtful details reflecting the surrounding natural environment. Guests enjoy a central location with easy access to Southern California’s top attractions, making this a vibrant environment for hospitality professionals to thrive.

Position Overview

The Director of Sales & Marketing will lead the strategic planning and execution of the Sales Department, drive revenue growth and consistently exceeding room night and revenue goals. This role requires a results-oriented leader with strong business acumen, prospecting skills, and the ability to recruit, motivate, and develop a high-performing team of Sales Managers. The Director will manage budgets, forecasting, marketing initiatives, and business development, ensuring alignment with Embassy Suites by Hilton brand standards, and champion a culture of excellence throughout the department.

Key Responsibilities

• Produce the hotel’s annual marketing plan and budget in partnership with property leadership and corporate support.
• Develop and execute marketing campaigns and direct sales strategies to achieve business transient, group, and banquet/catering goals.
• Conduct financial analyses to measure campaign effectiveness and optimize ROI.
• Manage digital marketing, social media, public relations, and online content for accuracy and brand alignment.
• Train and oversee group and event contracting processes, booking guidelines, pricing, and adherence to company policies.
• Establish account qualification criteria, identify priority markets, and assign market coverage.
• Execute the Sales Incentive Program and monitor team productivity.
• Adjust sales strategies as needed to achieve targeted results.
• Maintain and grow accounts to generate room, catering, and banquet sales.
• Create compelling sales collateral and customer-facing packages following brand standards.
• Oversee catering and banquet menu relevance and competitive pricing.
• Represent the hotel at tradeshows and key market events locally and nationally.
• Collaborate with Revenue Leaders to optimize business mix, forecasts, and pricing strategies.
• Lead day-to-day operations of the sales team, including planning, assignments, and performance management.
• Recruit, train, coach, and develop sales talent to achieve their full potential.
• Ensure timely, professional client communication.
• Promote teamwork through collaboration with all departments.
• Maintain real-time competitor and market intelligence.
• Support the company’s mission, values, and service fundamentals.
• Perform other duties as assigned.

Key Qualifications

• 3+ years of Director of Sales experience in the hotel industry.
• Proven success driving revenue growth and exceeding sales targets.
• Strong business acumen with strategic planning, forecasting, and analytical expertise.
• Exceptional verbal and written communication, negotiation, and influencing skills.
• Ability to build strong internal and external relationships with clients, guests, and team members.
• Advanced knowledge of sales, marketing, and hospitality practices.
• Skilled in professional selling techniques, upselling, and Delphi, Sales Force, PEP systems.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to manage multiple priorities efficiently with strong organizational skills.
• Willingness to travel for sales opportunities and client engagements.
• Creative and aggressive in closing business while maintaining high customer satisfaction.

Skills & Abilities

• Ability to operate effectively under pressure.
• Creative presentation and communication skills to attract and engage clients.
• Adaptable, able to switch between tasks such as reporting, presenting, and coaching.
• Leadership skills with the ability to motivate, train, and develop team members.

Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k)
• Paid Time Off
• Employee Assistance Program (EAP)
• Employee Discounts on Hotels, Travel, Tickets, & Auto
• Complimentary On-Shift Meals

Schedule & Salary

• Full-time, 40+ hours per week
• Salary: $90,000 – $100,000 annually
• In-person role at Embassy Suites by Hilton Glendale, CA

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person