Hotel Front Desk Agent

Overview

We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.

Responsibilities

- Greet guests and provide them with exceptional service

- Check guests in and out efficiently

- Handle guest inquiries and resolve any issues promptly

- Operate phone systems and assist with reservations

- Perform night audit duties as needed

- Maintain a clean and organized front desk area

Experience

- Previous experience in guest services or hospitality is preferred

- Knowledge of front desk operations and procedures

- Strong communication and customer service skills

- Bilingual or multilingual abilities are a plus

- Familiarity with phone etiquette and handling customer inquiries

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• North Conway, NH 03860 (Required)

Ability to Relocate:

• North Conway, NH 03860: Relocate before starting work (Required)

Work Location: In person