Description
The Hotel Front Desk Agent serves as the first point of contact for The Portlander Inn. First impressions are critical, and the Front Desk Agent is responsible for delivering a World Class Customer Experience to all guests who walk through our door. The Front Desk Agent performs a variety of customer service functions, receptionist duties, and in-house communication between housekeeping, maintenance, and other staff members.
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Wage: $17.75 - $18.75
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Schedule: Monday & Tuesday, Swing Shift
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Work Status: Part-time
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Location: Portland
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Benefits: 401k with company match. Paid time off for vacations, sick, and personal days. Tuition reimbursement and scholarship opportunities. Retail and food discounts. Outstanding cash incentive plans.
Requirements
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Outstanding customer service skill and the desire to provide a high standard of service and hospitality.
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Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
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Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
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Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.