Hotel Groundskeeper

Role Summary:

The Groundskeeper oversees and performs maintenance and landscaping duties at state facilities and ground areas.

ESSENTIAL DUTIES AND KEY RESPONSIBILITIES:

All duties and responsibilities are to be performed in accordance with the National Hotel quality of service standards, and policies and procedures. Associates will be required to learn other functions in an effort to attain cross training skill sets that will help grow the overall knowledge of the Guest experience expectations.

As someone who has a passion for people, and enjoys a fast-paced environment, a core duty for all Associates is effectively multi-tasking, a quintessential factor to the success of their role.

• Folds and places items in appropriate storage area.
• Trains crew in the work involving landscaping and maintenance of grounds.
• Cleans all equipment used in ground maintenance such as mowers, tractor/trailers, dump trucks, front-end loaders, high-lift fork trucks, woodchippers, snowplows, salt spreaders, and a variety of hand/power tools.
• Plants and trims lawns, trees, bushes, hedges, and shrubs using hand tools or motorized vehicles.
• Landscapes new ground areas, repairs damaged ground areas, replaces bushes, hedges, shrubs, and trees.
• Cares for and maintains seed orchards.
• Produces and cares for nursery stock; fertilizes soil when needed for plant growth; plants flowerbeds.
• Applies herbicide and pesticide chemicals to grounds, trees, bushes, shrubs, and lawns in order to control plant diseases and insects.
• Removes snow from sidewalks and parking lots, and spreads salt on sidewalks and parking lots during icy conditions.
• Orders supplies for all aspects of groundskeeping, e.g., equipment parts, blades, herbicides, pesticides, flowers, bushes, or trees.
• Drives vehicles such as cars, trucks, or vans to pick up other workers, supplies and materials.
• Performs related work as assigned.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Assist other housekeeping staff members in maintaining clean and organized work and public areas.
• Smile, make eye contact and greet guests immediately upon each encounter.
• Wear uniform and name tag with pride.
• Be groomed according to company standards.
• Handle special requests properly.
• Keep voices and other noise low on guest floors, especially in the morning.
• Be an enthusiastic, helpful and positive member of the team.
• Be professional, responsible and mature in conduct and behavior.
• Be understanding of, encouraging to, and friendly with all co-workers and supervisors.
• Communicate pertinent information to supervisor and co-workers.
• Respond positively to new ideas.
• Accept critical/developmental feedback openly.
• Report to work on time.
• Give adequate notice of if you are going to miss work.
• Work flexible schedule to include weekends and holidays.
• At all times projects a favorable image of The National Management Services to the public.

MINIMUM REQUIREMENTS & QUALIFICATIONS:

Minimum Hiring Requirements:

• Must have completed High School or GED Diploma.
• Experience as a Groundskeeper preferably in a five-star international hotel.
• Hospitality and Tourism experience preferred.

MANAGEMENT/LEADERSHIP:

• Building teamwork.
• Developing others.
• Motivating others.
• Planning/Organization.
• Problem solving & Decision making.

TASK ACHIEVEMENT:

• Adaptability/Flexibility.
• Concern for quality.
• Hands on attitude, lead by example.
• Good trainer/team builder.
• Influence.
• Initiative.
• Innovation.
• Managing performance.
• Results oriented.

RELATIONSHIP BUILDING:

• Teamwork/Cooperation.
• Cross cultural sensitivity.
• Interpersonal skills.
• Customer service orientation.

COMMUNICATION:

• Good writing skills.
• Good communication skills.

TECHNICAL COMPETENCIES:

• Operational knowledge of housekeeping equipment and machines, including washing machine, dry-cleaner, pressing machine (if applicable).
• Knowledge of how to clean different fabric materials and floorings.
• Knowledge of chemicals.
• Cost control oriented.

INDIVIDUAL CHARACTERISTICS:

• Analytical thinking.
• Integrity.
• Excellent organizational skills.
• Excellent time and space management due to the size of the property.

Safety Requirements:

All Associates are required to abide by all Safety rules and ensure they perform each task by practicing safe work habits. Any associate who incurs any type of injury is required to report immediately to their immediate supervisor or the Security Officer on duty.

Language Requirements:

• Ability to speak English clearly, distinctly and cordially with guests.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms.
• Proficiency in effectively presenting information and responding to questions from guests, supervisors and co-workers.
• Ability to speak additional languages such as Spanish, French or German is preferred.

Physical Requirements:

• While performing the duties of this job, the associate is regularly required to sit for long periods of time, stand, walk; full dexterity in use hands to touch, handle, or feel; reach with hands and arms; talk or hear.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees.
• Ability to grasp, hold, set down, redirect with hands, turn, control and manipulate objects.
• Ability to stretch body and extend arms to place or secure objects at a distance above, to the side of or below the normal standing level of the individual.
• Ability to flex legs at the knees to lower body position.
• Ability to move about on hands and knees and/or feet by mobilizing those body parts.
• Ability to use body parts, arms, hands, shoulders and back, to elevate an object above its previous surface level.
• Ability to ascend steps, ladders and other vertical and semi-vertical surfaces to reach a higher level.
• Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period of time without resting: Sweeping, Vacuuming, Wiping, Mopping
• Ability to flex legs at the knees and move the upper body forward and down.
• Normal verbal and nonverbal communication, reading, writing.

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person