Hotel Maintenance Person

The Hotel Maintenance Person is responsible for the daily maintenance and upkeep, both interior and exterior, of our group of small boutique hotels to ensure the highest levels of guest satisfaction and safety. The Maintenance Person works under the direction of our Management Team and will be responsible for general maintenance and repairs in guest rooms, meeting spaces, kitchen and common areas as well as establishing a thorough preventative maintenance program for all mechanical systems.

The Maintenance Person will also perform basic repairs on mechanical, electrical, plumbing, kitchen, and laundry equipment and should have good carpentry, drywall repair and painting skills. Must be available to work weekends, be on call for emergency repairs, and be available and capable for snow removal during the winter months.

RESPONSIBILITIES

Responsibilities would include, but are not limited to:

• Develops and maintains an ongoing maintenance log and program for our hotels, including refrigeration, heating, plumbing, preventive maintenance, hotel rooms, air/heating units, ice machines, lighting, kitchen equipment, emergency generators, roof exhausts, electrical panels, sink, toilet and tub drains, etc.

• On a regular basis, inspects and evaluates physical condition of all hotel assets, including all guestrooms and public areas; completes and retains inspection reports on a regular and timely basis, using company inspection forms.

• Works closely with other departments (i.e., Front Office, Housekeeping, and F&B Departments on maintenance and repairs issues) to ensure high levels of guest satisfaction.

• Purchases on account any repair items and materials and completes work assignments on time and by a specified date.

• Maintains hotel by performing basic carpentry, painting, plumbing, electrical, and other related maintenance activities, as well as winterization of outdoor spaces (i.e. shutting off water, storing furniture, tarping equipment).

• Replaces/cleans air conditioner filters as needed and as scheduled preventatively.

• Assists with hotel event setup to include transporting tables, chairs and other furnishings and equipment between the hotels and storage areas using company vehicles.

• Notifies management concerning need for major repairs or equipment replacement or the need for a licensed plumber or electrician.

• Oversees compliance with OSHA standards regarding proper use of equipment, handling of chemicals, paints, solvents, and cleaning supplies, as well as blood-borne pathogen precautions and procedures.

• Helps maintain cleanliness and overall safety of hotel’s common areas, parking lots, sidewalks and guest room balconies by sweeping, picking up trash, hosing down surfaces and pressure washing.

• Communicates verbally and in writing with all levels of employees.

• Attends periodic meetings with management and/or department heads.

• Submits to management recommendations for painting, repairs, furnishings, and relocation of equipment.

• Be “On Call” for emergency situations, and when not available have designated backup person “on call” to handle system failures or emergency situations, with the understanding that the hotels are open 24/7, 365 days and repairs may not be able to be put off.

• Perform most snow removal duties during the winter months that would include shoveling walkways, balconies, steps, entrances, and driveways; and the use of a Kubota tractor for parking lot snow removal.
• Previous carpentry or hotel maintenance department experience.

• Should have basic understanding of HVAC, electrical, plumbing and carpentry concepts.

• Be able to work in a standing position for long periods of time (up to 6 hours or more per day).

• Must be available to respond to emergencies when not physically at the job site.

• Ability to work a variety of schedules and shifts.

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

• Ability to accurately compute and manipulate mathematical calculations and take accurate measurements.

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.

• Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.

• Punctuality and regular and reliable attendance, clean, professional appearance at all times.

The Bay View Collection is a small group of distinctive, luxury boutique hotels, restaurant/bars, event spaces, and vacation rentals located in Camden and Rockport, known as the Jewel of the Maine Coast. Authentic luxury, warm and sincere service are the hallmarks of the Bay View Collection.

Your individuality makes us unique. Every day, we pride ourselves on creating positive and memorable experiences for our guests. For you, we provide an opportunity to flourish, be inspired, recognized, and rewarded. At Bay View Collection you can realize your full potential… Come join our growing hospitality family!