Hotel Manager ( ZAR Suites Murree)

• Oversee daily hotel operations to guarantee an outstanding guest experience and smooth service delivery.
• Manage a team of 15 staff members, providing leadership, training, and performance evaluations to maintain high productivity and morale.
• Coordinate and optimize online booking channels such as Airbnb, Expedia, and Booking.com to increase hotel revenue and occupancy rates.
• Develop and implement customer relationship management strategies including guest feedback collection and resolution to enhance guest satisfaction and loyalty.
• Ensure compliance with health and safety regulations through regular risk assessments and staff training programs.
• Prepare and manage emergency response plans to promptly address any crises, ensuring the safety and security of guests and employees.
• Build and maintain strong relationships with corporate clients and business partners to support business development and marketing efforts.
• Monitor financial performance including budgeting, expenses, and revenue generation, striving for profitability and cost efficiency.
• Coordinate maintenance and housekeeping activities to maintain excellent hotel standards and address issues promptly.
• Stay updated with hospitality industry trends and regulations to keep the hotel competitive and compliant.
• Conduct regular staff meetings to communicate goals, updates, and address operational challenges effectively.

Pay: From Rs90,000.00 per month

Ability to commute/relocate:

• Islamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

• Have you already worked in same capacity for at least 4 to 5 years?
• Have you operationally and administratively managed any executive suite/accommodation before?

Education:

• Bachelor's (Required)

Experience:

• Hotel Management: 5 years (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person