Hotel Night Auditor

Front Desk Representative – Split/Swing/Graveyard Shifts (Weekends Required)

SpringHill Suites – Kingman, AZ
Not a morning‑shift position

Job Type: Full‑time
Schedule: 2 Swing Shifts + 2 Graveyard Shifts weekly
Weekends: Mandatory
Shift Flexibility: Required (no morning shifts available)

SpringHill Suites in Kingman is seeking a friendly, reliable Front Desk Representative who is comfortable working split shifts, evenings, and overnights. This role includes breakfast setup during the graveyard shift, so strong time‑management and attention to detail are essential.

You will be the first point of contact for guests and play a key role in creating a positive, welcoming experience.

Responsibilities

• Maintain a clean, organized, and fully stocked front desk
• Greet and welcome guests with a warm, professional attitude
• Answer questions, resolve concerns, and handle complaints
• Manage incoming calls: assist, transfer, or take accurate messages
• Receive, log, and distribute mail and packages
• Prepare outgoing mail and basic correspondence
• Provide accurate information about the property and local area
• Set up breakfast during the graveyard shift (food prep, stocking, presentation, cleanliness)

Requirements

• Previous front desk or customer service experience preferred
• Familiarity with basic office equipment (printer, copier, fax)
• Basic office management or simple bookkeeping knowledge
• Strong English communication skills (verbal and written)
• Excellent customer service and multitasking abilities
• Problem‑solving mindset and ability to stay composed
• Must be available for swing, graveyard, split shifts, and weekends
• Must be able to complete breakfast setup during overnight shift

Job Type: Full-time

Pay: From $15.15 per hour

Work Location: In person