The Hotel Receptionist is responsible for welcoming guests, handling check-in and check-out procedures, managing reservations, and providing excellent customer service to ensure a pleasant guest experience.
Key Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Handle check-in and check-out procedures efficiently
- Manage room reservations and update booking systems
- Answer phone calls and respond to guest inquiries
- Provide information about hotel services, facilities, and local attractions
- Handle guest complaints and resolve issues promptly
- Coordinate with housekeeping and other departments
- Maintain accurate records of guests and payments
- Ensure the reception area is clean and presentable
Job Types: Full-time, Permanent
Pay: AED3,200.00 - AED3,400.00 per month