Hotel- Shuttle Service Manager

As a Hotel Shuttle Service Manager, you would be responsible for leading the efforts in greeting guests and driving guests to and from requested destinations. Specifically, you would be responsible for performing the following tasks to the highest standards and training those in your team to do the same:

• Drive property-designated vehicles to and from Denver International Airport and their respective hotel.
• Greet arriving and departing guests in a timely, friendly and efficient manner
• Assist guests with luggage
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Principal Job Duties:

• Lead, direct, and develop team of shuttle drivers.
• Manage, plan, schedule, train and direct the activities of on-site shuttle drivers.
• Assist in identifying high potential employees to support the organization’s continued growth.
• Implementation and completion of other projects, programs, and initiatives that may arise from assigned location(s).
• Shuttle Maintenance and Servicing.
• Additional related duties as assigned.

Experience:

• Must have experience with the regular maintenance
• 1+ years in Management role.
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
• Shuttle management experience is preferred but not required.
• Ability to be flexible in schedule in order to meet operational needs. This may require working outside of regularly scheduled hours.

Skills:

• Ability to seek improvement and create an environment of idea sharing and creative problem solving.
• Strong customer service skills and abilities.
• Ability to be approachable and facilitate coaching conversations with employees and managers.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to encourage open expression of ideas and opinions
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 55 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

Compensation and Benefits:

• · Competitive pay at $58,000/year
• · Full benefits package including medical (partial employer paid) and dental coverage
• · Paid Time Off, Sick Pay and Holiday pay

Local area candidates strongly preferred - there is no relocation assistance for this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

To be hired, all candidates must submit to a background check.

Job Type: Full-time

Pay: $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person