Hotel Supervisor

Job Overview

We are seeking a dynamic and experienced Hotel Supervisor to oversee daily hotel operations and ensure exceptional guest service standards. In this role, you will supervise front-line staff, support guest relations, and help maintain smooth day-to-day operations. You will play a key role in ensuring operational efficiency, staff coordination, and a positive guest experience. This is an excellent opportunity for a motivated hospitality professional who thrives in a fast-paced environment and is committed to service excellence.

Responsibilities

• Supervise daily hotel operations including front desk activities and guest services
• Support and coordinate housekeeping and on-site staff as needed
• Assist in managing guest check-ins, check-outs, and inquiries professionally
• Ensure high standards of customer service and guest satisfaction
• Oversee staff scheduling and shift coverage
• Address operational issues and escalate when necessary
• Maintain smooth communication between staff and management
• Support overall site organization and efficiency

Requirements

• Previous experience in hospitality, hotel operations, or supervisory roles preferred
• Strong leadership and communication skills
• Ability to manage staff and handle guest concerns professionally
• Excellent customer service skills and attention to detail
• Ability to work in a fast-paced environment
• Reliable and able to work assigned schedule, including weekends
• Bilingual abilities are a plus

Schedule & Compensation

• Location: New York, NY 10038
• Schedule: Thursday – Monday, 10:30 AM – 7:00 PM
• Pay Rate: $22 per hour

Pay: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person