House Person

SUMMARY DESCRIPTION:

The house person is responsible for ensuring cleanliness and orderliness is maintained at all times and in all areas.

ESSENTIAL DUTIES

· Greeting guests and communicating in a friendly, courteous, and professional way

· Ensuring that all premises are clean and tidy at all times

· Preparing guest rooms and meeting rooms

· Cleaning the lobby and public bathrooms

· Sort linens for washer

· Remove stains from badly soiled linen

· Dispose of linen and terry properly

· Operate washers and dryers properly as well as ensuring that the correct chemicals (and amounts) are being used.

· Replacing stocks of guest supplies

· Bringing complaints, problems, and queries to the attention of the immediate supervisor

· Responsible for general cleanliness of the hotel both public spaces and guest rooms.

· Assist with deliveries

· Moving furniture as needed

· Other duties as assigned

RESPONSIBILITIES AND AUTHORITIES:

· Ensuring all departmental service standards are upheld

· Ensuring guest satisfaction

· Ensuring that the entire hotel maintains a clean and orderly appearance

· Assisting bell staff, front desk staff, and room attendants when necessary

· Visually inspecting common areas, including the lobby and hallways, to ensure cleanliness and organization

REQUIREMENTS

Education:

· High School Diploma or equivalent required

Knowledge:

· Knowledge of appropriate standards

Skills:

· High level of attention to detail

· Must be able to read, write, understand and communicate in English

· Maintain positive and productive working relationships with other employees and departments

· Ability to work independently and to partner with others to promote an environment of teamwork

Physical:

· The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 75 pounds.

· The position may need to push/pull up to 100 pounds.

· The employee must be able to move throughout the property with ease.

Other:

· Possess a gracious, friendly, and caring demeanor

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform and other related duties, as may be required by their supervisor.

Library Hotel is committed to the full inclusion of all qualified individuals. As part of this commitment, Library Hotel will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact Robert Rawlins, our General Manager team by phone at 212-204-5410 or via email at Robert@libraryhotel.com

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 35 per week

Benefits: