Housekeeper

The Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for youth residing in the emergency shelter. This role supports the overall well-being of residents by ensuring living spaces, common areas, and facilities meet health, safety, and licensing standards. The Housekeeper plays an important role in supporting a trauma-informed, respectful, and supportive environment for youth in crisis.

Key Responsibilities

Cleaning & Sanitation

• Clean and sanitize bedrooms, bathrooms, offices, and common areas on a daily basis
• Perform routine deep cleaning tasks (floors, carpets, windows, walls, etc.)
• Ensure proper use of cleaning chemicals in accordance with safety standards
• Maintain cleanliness of kitchen and dining areas, including appliances and surfaces
• Dispose of trash and biohazard materials in accordance with policies and regulations
• Work with Directors at each site to set up thorough cleanings on a routine/as needed basis.

Laundry Services

• Wash, dry, and fold linens, towels, and shelter laundry
• Ensure adequate supply of clean bedding and hygiene materials
• Monitor and report inventory needs for laundry supplies

Safety & Compliance

• Follow all health, sanitation, and infection control procedures
• Identify and report maintenance, safety hazards, or repair needs
• Ensure compliance with local, state, and licensing regulations

Supportive Shelter Environment

• Interact respectfully and professionally with youth and staff
• Maintain appropriate boundaries with residents
• Support a trauma-informed and culturally responsive environment
• Maintain confidentiality of all resident information

Inventory & Supplies

• Monitor cleaning supply levels and notify supervisor when restocking is needed
• Assist with organization of storage areas and supply rooms

Qualifications

Minimum Requirements

• High school diploma or GED (preferred)
• Valid driver’s license and willingness to commute between agency sites.
• Previous housekeeping or janitorial experience preferred
• Ability to pass background and child abuse registry checks
• Ability to lift up to 30–50 pounds and perform physical tasks (bending, standing, etc.)

Preferred Qualifications

• Experience working in residential, healthcare, or social service settings
• Knowledge of trauma-informed care principles
• Familiarity with infection control and sanitation standards

Skills & Competencies

• Strong attention to detail
• Ability to work independently and manage time effectively
• Reliability and consistency in attendance
• Respectful communication and interpersonal skills
• Ability to maintain professionalism in a fast-paced, emotionally sensitive environment

Working Conditions

• May require evening, weekend, or holiday shifts
• Exposure to cleaning chemicals and bodily fluids (with proper PPE)
• Physically active role requiring standing, walking, lifting, and repetitive tasks

Additional Requirements

• Must complete all required training, including but not limited to:
  • Mandated reporter training
  • CPR/First Aid (if required by agency policy)