Housekeeper

Job Summary: Assures the highest possible level of guest satisfaction. Responsible for the cleanliness of guest rooms as well as the cleanliness of common areas as assigned. Works efficiently and presents a friendly atmosphere for guest service & satisfaction.

Essential Job Functions:

• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements.
• Clean guest rooms by category priority.
• Remove all dirty terry and replace with clean par to designated layout in adherence with “green program”.
• Remove soil, dirt, soap build-up, and hair from bathroom doors, mirrors, vanity, sink, toilet, shower walls, bathtubs, shower curtain and rod (when applicable), and floor.
• Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
• Inspect the condition of bathrobes and replace soiled/damaged ones.
• Remove dirty bed linen and makeup bed with clean linen in adherence with the “green program”.
• Replace laundry bags and slips.
• Clean closets and surfaces, removing dust and debris; ensure correct amount and placement of hangers, extra blanket/pillow, and a luggage rack.
• Dust and polish all furniture.
• Open all drawers/doors in check-out rooms and remove items left by guests, and dust inside.
• Check under all furnishings for debris to remove.
• Inspect the condition of all furniture for tears, rips, or stains; report any damages to the supervisor.
• Dust pictures, frames, and mirrors.
• Remove dust and debris on television, clock radio, and remote control.
• Set the correct time on the clock and make sure the alarm is turned off in checked-out rooms.
• Clean all lamps, light bulbs, light switches, and electrical outlets and check for proper working order.
• Clean windows, frames, and sills.
• Remove dust, grease, and smears from telephones and reposition them properly.
• Clean outside of minibar.
• Remove dust on drapes and realign to correct position daily.
• Inspect the condition of amenities in desk, and drawers, and replenish.
• Remove dust, dirt, marks, and fingerprints from the entrance door and door knobs.
• Clean rate card holder.
• Remove dust, dirt, and smudges from the A/C unit, vents, and grids. Set thermostat to advise seasonal temperature.
• Remove dust, stains, and marks from all baseboards, ledges, and corners.
• Vacuum carpet in the guest room and edge corners.
• Spray room as trained.
• Keep vacuum clean.
• Ensure security of any assigned guest room keys, and report lost keys immediately.
• Report any damages or maintenance problems to Guest Services and Supervisor immediately.
• In stayover rooms, professionally organize guest items, as instructed.
• Turn over any lost and found items from guest rooms to the hotel front desk.
• Be alert for any illegal or suspicious items in guest rooms.

Guest Service: * Provide personalized service to all guests.

• Assists in maintaining guest service as the driving philosophy of the hotel.
• Demonstrate a commitment to guest service by responding promptly to guest needs with interest and concern.

Safety and Security:

• Understands “Right to Know” laws, which apply to housekeeping supplies and chemicals.
• Recognizes and corrects conditions that may create security, fire, or accident hazards.
• Understands and implements the hotel’s control system.

ADA Requirements:

• Bending legs at the knee. Able to come to rest on the knee or knees.
• Bending the body downward and forward by bending the leg and spine.
• Extending hand(s) and arm(s) in any direction.
• Particularly for sustained periods.
• Moving about on foot to accomplish tasks.
• Raising objects from a lower to a higher position or moving objects horizontally from position to position.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout to be heard above the ambient noise level.
• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• Paid time off

Shift:

• Day shift
• Morning shift

Work Location: In person