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Housekeeper Associate

Title: Seasonal Housekeeping Associate
Status: Full-Time; Seasonal
Location: Onsite
Reports To: Housekeeping Manager
Department: Facilities, Safety, & Security
Works With: Facilities Department, Departments on Campus Grounds
Onsite Start Date: April 6th, 2026 END: September 25th, 2026
Part Time Schedule: April & September, Monday-Friday (5) Day work week averaging 20 hrs
Full Time Schedule: May-August, Monday-Friday (5) Day work week averaging 40 hrs
Compensation: $22.00-25.00 per hour
Jacob’s Pillow seeks a Seasonal Housekeeping Associate to join the Facilities Department and work closely with/report directly to the Housekeeping & Hospitality Coordinator. This position is entrusted with cleaning, stocking, and hospitality services for 120 guest rooms, office spaces, public restrooms, studios, etc. on the Jacob’s Pillow campus.
RESPONSIBILITIES
  • Provides cleaning service for accommodations, all public restrooms, office spaces, studios, etc.
  • Assists Housekeeping & Hospitality Coordinator with stock and reordering of all household and cleaning supplies.
  • Performs light grocery shopping for guests or arranges catering services.
  • Launders or schedules laundry services with vendors for all linens.
  • Works with the Facilities department to request repairs, supplies, maintenance, and trash removal.
  • Liaises with Programming on the schedule of accommodations and special needs.
  • Assists Housekeeping & Hospitality Coordinator with key inventory for accommodations.
  • Assists Housekeeping & Hospitality Coordinator with inventory of all household and office furniture and budgets and plans for annual replacements, as needed.
  • Aids in the general upkeep of the Pillow campus by fulfilling needs, budgeting to meet needs, or soliciting help to fulfill needs.

REQUIRED QUALIFICATIONS

  • Minimum 1 year of experience in the hotel industry, cleaning services, or related field.
  • Ability to work independently and on a team.
  • Strong attention to detail.
  • Willingness to be helpful and adjust priorities at a moment's notice.
  • Valid Driver’s License.

PREFERRED QUALIFICATIONs

  • Prior event coordination, catering, restaurant, and/or hotel experience preferred.
  • Excellent interpersonal skills.
  • Basic computer skills (Google Suite).
  • Organizational skills.
  • Ability to anticipate complications and solve problems efficiently.

WORKING CONDITIONS

  • Working regularly in wooded areas with exposure to native wildlife, including, but not limited to, rodents, ticks, and mosquitos.
  • Working regularly outdoors in all weather conditions, including inclement weather.
  • Working a 5-day work week, including late evenings and weekends.
  • Moving equipment up to 50 lbs alone or with assistance.
  • Moving through and between multiple locations throughout the entire campus.
  • Remaining in a stationary position for extended periods of time.
  • Working at heights above 6 feet.
  • Ascending and descending straight and step ladders.
  • Operating push-around or drivable person lifts, including at heights.

  • Not sure you meet 100% of the qualifications? Research shows that men apply for jobs when they fulfill an average of 60% of the criteria, but women tend to apply only if they meet 100% of them. Yet, people who are systematically marginalized tend only to apply if they meet every requirement. We encourage you to apply if you believe you could excel in this role. Please use your cover letter to tell us about what you hope to bring to this role. We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. So, whether you're returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

APPLICATION PROCESS

Video and/or audio applications are welcome (though not required), in addition to written expressions of interest.

Interview Stages: Candidates can expect to engage in up to 2 rounds of interviews, conducted virtually via Zoom/Phone and In-Person.

Additional Documents: We may ask for work samples or a sample reporting document to better understand your expertise and fit for the role.

Accessibility Accommodations: Should you require any accommodations to facilitate your application, please don’t hesitate to reach out to us at hr@jacobspillow.org. We are committed to providing support throughout the application journey, whether that’s through email, a phone conversation, or a video call.

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