Housekeeping

Job Summary
The Housekeeper is responsible for maintaining the overall cleanliness and appearance of the hotel to ensure a comfortable, sanitary, and welcoming environment for all guests. This includes cleaning guest rooms, common areas, and other assigned spaces according to company standards.

Responsibilities

• Clean and tidy all areas to the standard of cleanliness within time limits.
• Greet guests in a friendly and professional manner, respond to their requests and inquiries, and inform others of requests when required.
• Create daily job lists and record all serviced rooms.
• Maintain equipment in good condition.
• Report on any shortages, damages, or security issues
• Follow hotel procedures for handling lost and found items and report any valuable findings.
• Check stocking levels of all consumables.
• Assist guests with luggage, directions, and other requests as needed.
• Communicate effectively with the front desk, maintenance, and other hotel staff to provide excellent service.
• Comply with health and safety regulations and act in line with company policies and licensing laws.

Qualifications

• High school diploma or GED
• Experience in a hotel or a related field preferred but not required.
• Proper cleaning techniques, chemical handling, and usage of equipment
• The ability to effectively communicate verbally.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays.

Job Type: Full-time

Pay: $16.90 - $17.25 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Hotel Room Attendant: 1 year (Preferred)

Ability to Commute:

• Lake Forest, CA 92630 (Required)

Work Location: In person