Housekeeping Assistant Manager

Position Summary:

The Housekeeping Supervisor is responsible for overseeing and coordinating the housekeeping operations within a long-term care facility to ensure a clean, sanitary, safe, and comfortable environment for residents, staff, and visitors. This role ensures compliance with health and safety standards, infection control protocols, and organizational policies.

Key Responsibilities:

• Supervise and schedule housekeeping staff to maintain appropriate coverage and efficient workflow.

• Train, mentor, and evaluate housekeeping employees on cleaning techniques, safety practices, infection control, and facility policies.

• Conduct regular inspections of resident rooms, common areas, laundry, and other facility spaces to ensure cleanliness and compliance with regulatory standards.

• Ensure proper use and maintenance of cleaning equipment and supplies; manage inventory and order necessary materials.

• Monitor and enforce adherence to health and safety regulations including OSHA, CDC, and state health department guidelines.

• Collaborate with nursing, maintenance, and administrative departments to coordinate services and support resident care.

• Address and resolve housekeeping-related concerns or complaints from residents, families, and staff promptly and professionally.

• Maintain records of inspections, staff schedules, incident reports, supply usage, and performance evaluations.

• Participate in facility audits, accreditation processes, and continuous quality improvement initiatives.

• Support emergency response plans and ensure housekeeping staff are prepared for fire drills, infection outbreaks, and other emergencies.

Qualifications:

• High school diploma or equivalent required; associate degree or vocational training preferred.

• Minimum 2–3 years of housekeeping experience in a healthcare or long-term care environment.

• 1+ year of supervisory or lead experience preferred.

• Knowledge of infection prevention and control protocols in healthcare settings.

• Strong leadership, organizational, and communication skills.

• Ability to train and motivate a diverse team.

• Familiarity with state and federal regulations related to environmental services in healthcare facilities.

• Proficient in Microsoft Office and facility management software (if applicable).

Working Conditions:

• Must be able to stand, walk, lift, bend, and perform physical tasks for extended periods.

• Exposure to cleaning chemicals, biohazards, and potentially infectious materials.

• Work may include weekends, holidays, and occasional evening shifts as needed.