Housekeeping Attendant

What you'll get
As a Housekeeping Attendant at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive: Competitive Salary PackageWorld-class Development OpportunitiesComplimentary stays with breakfast included in our sister Dorchester Collection hotels50% off at bars and restaurants within all of our sister Dorchester Collection hotelsMeals on DutyPrivate Medical InsuranceLife InsuranceFlight Allowance every 24 monthsShared Company AccommodationCompany provided transportation to and from workUniform provided by the Company with complimentary laundryService Charge
What you'll do
You ll love what you do and take pride in delighting our guests:You will be responsible for cleaning guest rooms, corridors, floor public areas and pantries according to standards established by the hotel to ensure our guests receive nothing but the best experience.Whilst cleaning the room, verify that all is in proper condition and order of functioning and reports to Supervisor any items that need repair.Clean corridors and floor public areas around guest rooms assigned. Also maintain cleanliness of equipment and pantries.Keep informed of hotel product and service knowledge in order to answer guest questions.Answer all guest questions / requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.Report special attention guest, unusual situations, incidents that need follow up, to ensure consistency and guest satisfaction.Provide the turn down service to assigned guest rooms according to standards established by the hotel.Help control guest and cleaning supplies to save costs.Update assignment once job is completed and record all relevant guest preferences and maintenance.Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Housekeeping Attendant, you ll have the opportunity to bring these to life and continue to create our legacy. You will be motivated, passionate and commitment.The items shared are the essence of a day in the life of a Housekeeping Attendant, but we ll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
You ll bring your unique personality and passion to the role and the team.You have a talent for problem solving attention to detail and ability to quickly adapt to a constantly changing environment.As a detail orientated and hands on Team Player with strong interpersonal skills, you will be able to interact with all departments to ensure a cohesive working environment and to get things done.You will be passionate, dynamic and guest focused who pride themselves on their ability to deliver extraordinary levels of guest service and provide creative solutions to our guests.Communication is what keeps our departments running perfectly. You have great communication skills with a strong guest service ethic.English is the primary language used in our hotel. You can comfortably communicate in this language. Additional languages such as Arabic, French are a plus.You will have a least 1-year experience in a similar position in a luxury 5-star hotel.You will have a high school education.