Housekeeping Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.
- Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel.
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Demonstrates and promotes a strong commitment to providing the best possible experience for our guests.
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Cleans assigned guest rooms in accordance with company & brand standards to ensure the highest level of cleanliness. Also ensures public areas are clean.
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Stocks and maintains housekeeping carts and storage rooms.
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Reports maintenance issues to Housekeeping Supervisor/Maintenance/Front Desk immediately.
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Reports missing, damaged, or broken hotel property to supervisor or Front Desk immediately upon finding.
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Properly tags lost and found items and turns them in to management.
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Offers guest assistance when needed whenever possible.
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Greets guests when in visible contact and displays a friendly attitude with a smile under all circumstances.
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Cleans break room, guest laundry, vending and other areas as assigned.
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Complies with all safety and security policies in accordance with company standards.
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Individual may be cross-trained as Laundry Attendant/Houseman to provide assistance as needed.
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Embraces the utmost integrity and moral work ethic
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Upon finding guest belongings after check-out, delivers to Front Desk /Management to process as lost & found.
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Work as a team and possess a can do attitude.
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Additional duties from a supervisor/hotel manager will be assigned as necessary.