Job Overview
Join our dynamic hospitality team as a Housekeeping Inspector, where you will play a key role in maintaining the highest standards of cleanliness and guest satisfaction. This hands on position offers the opportunity to support housekeeping operations, ensure exceptional room and facility presentation, and contribute to a welcoming environment for every guest. Your proactive approach and attention to detail will help elevate the guest experience and reinforce our commitment to excellence in hospitality.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for department.
- Assists Housekeeping Supervisor in all duties and may act in that capacity when Housekeeping Supervisor is off duty including but not limited to the following 1. “Breaks out the house” with room disbursement with the number of attendants available. 2. Schedules and maintains proper workforce (Room Attendants/Suite Attendants) to ensure correct staffing levels to meet demands of guests and associates. 3. Responsible for all QA documentation for the Housekeeping Department. 4. Responsible for approval of vacation requests. 5. Keep abreast of and comply with Brand Standards.
- Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commodes, clean mirrors and windows, change linen, make beds, clean iron caddy and empty water from iron.
- Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
- Check shower curtain for mildew, scum, and clean accordingly.
- Properly replace linen as needed.
- Replace guest amenities as needed.
- Clean and stock Room Attendant/Suite Attendant carts, linen/storage rooms, and maintain in a presentable manner.
- Check for missing and/or damaged furniture, equipment, etc. and report it to the Housekeeping Supervisor.
- Report maintenance problems in guest rooms.
- May be required to work in laundry area as necessary.
- Maintain security for guests and property by keeping room doors locked at all times
Qualifications
- Proven experience in hotel housekeeping or custodial roles with a strong understanding of cleaning techniques and standards.
- Knowledge of floor care methods, industrial cleaning processes, and janitorial equipment operation.
- Prior experience in hospitality management or supervising housekeeping staff is highly desirable.
- Familiarity with hotel operations, guest service standards, and hospitality industry best practices.
- Strong attention to detail with excellent organizational skills and the ability to lead a team effectively.
- Ability to work efficiently under pressure while maintaining a positive attitude and high energy level.
- Proficiency in English is required. Bilingual proficiency in Spanish is a plus.
Join us in creating memorable experiences by ensuring our facilities shine. We are dedicated to supporting your growth in hospitality management while providing a vibrant work environment with opportunities for professional development.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Location:
- Estes Park, CO 80517 (Preferred)
Ability to Commute:
- Estes Park, CO 80517 (Required)
Work Location: In person