Housekeeping Manager

About Sosuite Inc

Sosuite  is a modern hospitality company reinventing the short, medium and long-term stay experience. We operate a growing portfolio of design-forward, tech-enabled properties across Philadelphia.

About the role

The Housekeeping Manager is responsible for the overall success, consistency, and performance of Sosuite’s housekeeping operations across the Philadelphia portfolio. This role is built on the understanding that strong training, ongoing reinforcement, and hands-on leadership are essential to maintaining Sosuite’s “sparkling clean” standards at scale.

The Housekeeping Manager sets the vision, standards, and systems for housekeeping while ensuring those standards are trained, reinforced daily, inspected consistently, and upheld in the field through direct leadership and support of the Assistant Housekeeping Manager and Supervisors.

This is both a strategic and hands-on leadership role, requiring regular presence in the field, strong people management skills, and close collaboration with Operations, Maintenance, and Guest Experience teams.

What you'll do

• Own Housekeeping Standards
  Lead training & hiring, SOP execution, quality control, and equipment oversight to ensure consistent standards.
• Oversee Daily Operations
  Manage staffing, scheduling oversight, room flow, inspections, productivity, and supply/linen inventory across properties.
• Lead in the Field
  Maintain strong on-site presence, resolve quality issues quickly, and partner cross-functionally to address guest-impacting concerns.
• Manage & Develop the Team
  Directly manage Assistant Manager and Supervisors; oversee hiring, coaching, accountability, and performance management.
• Reporting & Systems
  Ensure accurate reporting, proper system usage, and clear communication of operational metrics and risks.
• Work Expectations
  Full-time, hands-on leadership role requiring property travel (all properties are within 20 minutes of Center City Philadelphia), weekend availability, and physical mobility.

Qualifications

• 3–5+ years of housekeeping leadership experience, preferably in hotel, short term rentals, or multi-property environments.
• Fluent in English; Spanish proficiency preferred.
• Proven experience training, coaching, and managing multi-level teams.
• Strong operational planning, quality control, and problem-solving skills.
• Excellent communication and leadership presence.
• Experience using housekeeping and operations platforms.

Compensation & Benefits

• W-2 full-time position (non-exempt)
• The pay range for this role is: 70,000.00 - 75,000.00 USD per year + bonus

• Paid time off on Sosuite’s observed holidays (New Year’s, MLK Day, Memorial Day, Independence Day, Juneteenth, Labor Day, Thanksgiving, Christmas)
• Paid Time Off + paid Sick Leave
• Flexible Hours
• 401k with employer matching
• Clear growth opportunities for high-performing individuals