Housekeeping Manager (Temporary)

Position Summary:

The Temporary Housekeeping Manager is responsible for leading, managing, and overseeing all aspects of the Housekeeping Department for a specified, short-term duration. This role ensures the highest standards of cleanliness, maintenance, and guest satisfaction across all guest rooms, public areas, and back-of-house facilities, specifically to maintain seamless operations during a transition period, seasonal peak, or long-term manager absence.

Essential Functions:

• Manage the daily operations of the Housekeeping department, ensuring efficient and timely service delivery.
• Develop, post, and manage staff schedules to meet operational demands while adhering to labor budgets.
• Conduct daily pre-shift meetings, assign work, and provide clear directions and performance feedback to the team.
• Serve as the primary communication link between Housekeeping and the Front Office to ensure quick and accurate room status updates.
• Rigorously inspect all guest rooms, VIP rooms, and public areas daily to ensure compliance with the hotel’s brand standards and health/safety regulations.
• Promptly address and resolve all guest comments, complaints, and service requests related to cleanliness, ensuring a positive resolution.
• Manage departmental inventory, including guest supplies, cleaning chemicals, linen, and uniforms, ensuring adequate stock levels while minimizing waste.
• Assist in monitoring and controlling labor and expense budgets for the department during the temporary assignment.
• Ensure all equipment (vacuum cleaners, carts, laundry machines, etc.) is well-maintained and in safe working order.
• Ensure all team members are trained and comply with OSHA and hotel safety standards, particularly concerning chemical handling and lifting procedures.
• Maintain accurate records of housekeeping activities, maintenance requests, and safety logs.
• Coordinate with the Engineering/Maintenance department to track and expedite all work orders for repairs in guest rooms and public spaces.

Qualifications:

• Minimum of 3 years of supervisory or managerial experience in a high-volume hotel Housekeeping department.
• Excellent leadership, organizational, and time-management skills. Strong written and verbal communication abilities.
• Proficiency with OPERA Property Management Systems (PMS) , REX and HotSoS.
• Ability to stand, walk, and bend for extended periods, and occasionally lift up to 25 pounds.
• Must be able to commit to the full temporary assignment duration and maintain a flexible schedule, including weekends and holidays.

Job Types: Full-time, Temporary

Expected hours: 50 per week

Application Question(s):

• What are your desired salary expectations?

Education:

• High school or equivalent (Preferred)

Experience:

• OPERA PMS: 1 year (Required)
• HotSOS: 1 year (Required)
• REX: 1 year (Required)
• Housekeeping management: 3 years (Required)

Language:

• Creole (Preferred)
• Spanish (Preferred)

Ability to Commute:

• Miami Beach, FL 33139 (Required)

Work Location: In person