Job Summary
The Housekeeping Operations Coordinator is responsible for coordinating daily housekeeping operations to ensure high standards of cleanliness, efficiency, and service quality across all assigned properties. This role acts as a key link between housekeeping staff, supervisors, and management to ensure smooth operations, timely task execution, and client satisfaction.
Key ResponsibilitiesOperations & Coordination
- Coordinate daily housekeeping schedules and assignments
- Monitor cleaning activities to ensure compliance with company standards
- Ensure timely completion of tasks across multiple locations
- Handle last-minute changes, emergency requests, and rescheduling
Staff Management
- Communicate daily work instructions to housekeeping staff
- Track staff attendance, productivity, and performance
- Support supervisors with staff deployment and shift planning
- Assist in onboarding and training new housekeeping staff
Quality Control
- Conduct routine inspections of cleaned areas
- Ensure adherence to hygiene, safety, and cleanliness standards
- Address quality issues and implement corrective actions
- Maintain inspection checklists and reports
Inventory & Supplies
- Monitor housekeeping inventory and stock levels
- Coordinate ordering of cleaning materials and equipment
- Ensure proper usage and storage of supplies
Client & Internal Communication
- Act as point of contact for housekeeping-related queries
- Coordinate with property management, front desk, and maintenance teams
- Respond to client feedback and service requests professionally
Reporting & Documentation
- Prepare daily and weekly operational reports
- Maintain records for schedules, inspections, and supplies
- Support management with operational data and insights
Requirements & Qualifications
- Previous experience in housekeeping operations or facilities management
- Strong organizational and coordination skills
- Ability to manage multiple sites and priorities
- Good communication skills in English (Arabic is a plus)
- Basic computer skills (Excel, WhatsApp, scheduling tools)
- Knowledge of health, safety, and hygiene standards
- Ability to work flexible hours, including weekends if required
Preferred Skills
- Experience in hotels, serviced apartments, or holiday homes
- Problem-solving and decision-making abilities
- Attention to detail
- Leadership and team coordination skills
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month