Job Summary
The Housekeeping Room Attendant is responsible for maintaining guest rooms and public areas to a high standard of cleanliness, hygiene, and comfort. The role ensures that all rooms are cleaned, stocked, and presented in line with company standards and guest expectations.
Key Responsibilities
Room Cleaning & Preparation
- Clean, sanitize, and tidy guest rooms, bathrooms, and assigned areas.
- Change linens, towels, and replenish room supplies (amenities, toiletries, minibar items if applicable).
- Make beds professionally and ensure all room furniture and fixtures are properly arranged.
- Dust, sweep, vacuum, and mop floors.
- Clean mirrors, windows, and all glass surfaces.
- Ensure room temperature, lighting, and equipment are functioning properly.
Guest Service
- Greet guests politely and professionally when encountered.
- Respond to guest requests immediately or communicate to supervisor.
- Report any lost & found items following company procedures.
- Ensure high level of guest privacy, security, and confidentiality.
Maintenance & Safety
- Report maintenance issues, damages, or missing items immediately.
- Keep housekeeping carts, storage areas, and equipment clean and well-organized.
- Follow hygiene, safety, and sanitation standards at all times.
- Use chemicals properly according to guidelines.
Operational Support
- Coordinate with Front Office for room status updates (Vacant, Occupied, DND, Out of Order, etc.).
- Participate in deep cleaning schedules and special projects.
- Comply with time management and shift schedules.
Skills & Qualifications
- Previous housekeeping or cleaning experience preferred (hotel/hostel/hospitality industry is a plus).
- Knowledge of cleaning chemicals and equipment is an advantage.
- Attention to detail and ability to work quickly without compromising quality.
- Good communication skills; basic English is preferred.
- Physically fit and able to stand, bend, and lift for extended periods.
- Honest, reliable, and committed to confidentiality.
Work Environment
Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month