Housekeeping Supervisor

Key Responsibilities Operational Duties

• Inspect guest rooms, hallways, and public areas for cleanliness, maintenance issues, and adherence to service standards.
• Assign daily work tasks and cleaning schedules to room attendants and housepersons.
• Ensure timely turnaround of rooms for check-ins and maintain communication with the front desk regarding room status.
• Assist with cleaning tasks when needed to support operations.
• Monitor proper usage of cleaning chemicals, equipment, and supplies.

Staff Supervision & Training

• Train new housekeeping team members on procedures, safety protocols, and quality standards.
• Provide ongoing coaching, feedback, and performance evaluations.
• Support a positive and productive work environment and promote teamwork.

Guest Service

• Respond promptly to guest requests, concerns, or complaints related to housekeeping services.
• Ensure delivery of amenities, rollaway beds, cribs, extra linens, etc.
• Maintain a professional, guest-focused attitude at all times.

Inventory & Administrative Tasks

• Manage linen, cleaning supplies, and equipment inventory; report shortages and assist in ordering.
• Maintain accurate records of room status, maintenance issues, and employee attendance.
• Report broken items, safety hazards, or needed repairs to the maintenance department.

Safety & Compliance

• Enforce hotel safety, sanitation, and security procedures.
• Ensure staff follow proper handling of hazardous materials and follow OSHA or local safety guidelines.
• Promote a clean, organized, and hazard-free work environment.

Qualifications

• Previous housekeeping or hospitality experience; supervisory experience preferred.
• Strong attention to detail and commitment to cleanliness standards.
• Excellent communication and organizational skills.
• Ability to work weekends, holidays, and flexible shifts.

Job Type: Full-time

Pay: AED1,900.00 - AED2,000.00 per month