Join Our Team as a Hospitality Champion!
Are you passionate about creating memorable experiences? In this role, you will:
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Deliver exceptional service to both our guests and team members at all times.
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Support the upkeep and cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas.
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Ensure all procedures meet our high department and company standards.
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Serve as a proud ambassador for our hotel, helping to create a welcoming and memorable environment for every guest.
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If you take pride in attention to detail, love making people feel at home, and thrive in a dynamic hospitality setting, this is the perfect opportunity for you!
Responsibilities
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Be knowledgeable of all services, features, and local attractions/activities to anticipate and respond to guest inquiries.
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Demonstrate detail orientation, organization, and flexibility.
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Ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift.
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Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment.
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Maintain complete knowledge of proper maintenance and use of equipment.
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Monitor and maintain safety, cleanliness, sanitation, and organization of:
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Guest rooms
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Corridors
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Housekeeping linen and storage closets
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Public areas
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Tasks include removing trash and linen, wiping down shelves/counters, vacuuming carpets and area rugs, sweeping and waxing floors, and relocating improperly stored items.
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Follow required procedures for handling, cleaning, disposing of, or moving objects/materials and/or cleaning up blood, infectious materials, or bodily fluids according to OSHA Bloodborne Pathogen Standards.
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Provide accurate key control and effective security for all keys, buildings, and vehicles.
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Follow proper procedures to report any damages or maintenance problems.
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Handle lost and found items according to department and company procedures.
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Report to work on time and according to posted schedule.
Qualifications
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High school diploma or general education degree (GED), or a minimum of six months related experience and/or training, or equivalent combination of education and experience.
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Previous hospitality experience in a Four Diamond quality organization preferred.
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Must be able to understand, speak, read, and write basic English.
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Must be available to work varied shifts and flexible schedules.