HR & Admin Head

Role Purpose

To lead and own end-to-end HR & Admin operations for Jamaica Craft, ensuring timely hiring, smooth onboarding, strong people processes, and effective admin control across existing and upcoming outlets.

Key ResponsibilitiesHR – Core Responsibilities

• Own end-to-end hiring for bakery, kitchen, service & corporate roles
• Build and execute multi-channel hiring strategy (local sourcing, referrals, agencies)
• Ensure timely closure of positions as per business timelines
• Drive onboarding, documentation & joining formalities
• Create and maintain HR policies, SOPs & compliance
• Handle attendance, leave, payroll coordination & employee records
• Support performance management & disciplinary processes
• Improve retention and workforce stability

Admin – Core Responsibilities

• Oversee vendor management (housekeeping, security, utilities, accommodation, etc.)
• Manage staff accommodation, travel & logistics
• Control office & outlet admin expenses
• Ensure smooth day-to-day admin operations across locations
• Coordinate with Ops & Finance teams for approvals and reporting

Expansion & Business Support

• Support new outlet launches with timely manpower planning
• Coordinate local hiring & admin setup for new cities
• Act as a people & admin partner to operations during expansion

Key Skills & Requirements

• Strong experience in hospitality / QSR / retail HR
• Proven track record in fast-paced hiring
• Ability to work with tight timelines & multiple locations
• Strong people management & communication skills
• Hands-on, execution-focused mindset
• Comfortable working on ground-level challenges

What We’re Looking For

• Someone who takes ownership, not just coordinates
• Solution-oriented and proactive
• Can balance people + process + business needs

Company: Jamaica Craft
Location: Chandigarh (with pan-India support for outlets)
Experience: 6–10 years (F&B / Retail / Hospitality preferred)

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,090.75 per month

Work Location: In person