HR and IT Analyst (Analyst II)

December 14, 2025

POSITION ANNOUNCEMENT

HR & IT Analyst (Analyst II)

City of The Dalles

The City of The Dalles is expanding the Human Resources Department with an exciting new opportunity to work in a cross-functional role supporting City operations. Discover Your Future in The Dalles, Oregon as an HR & IT Analyst!

Department: Human Resources

Compensation: $75,933.88- 93,389.09 Annually (depending on skills and experience as evaluating through Oregon Pay Equity law and City policies)

Benefits: Medical, Dental, Vision, FSA, Long-Term Disability AD/D, and Employee Assistance Program. Retirement contributions start after one year - all paid by the City at 13.5% of base wage. Additional information on City benefits can be found here.

Status: Full-time, FLSA Exempt, Non-Represented

Work Location: On-site with potential for limited ad-hoc remote work with Manager pre-approval

Closing Date: Open until filled. First review of applications December 29, 2025

The City of The Dalles Department of Human Resources is seeking a qualified and service-oriented HR & IT Analyst to support both Human Resources and Information Technology functions across the City. This position plays a critical role in providing a wide range of services, including end-user IT services, cybersecurity program support, training program development and delivery, recruitment program administration, and regulatory requirements compliance.

Please Note - This recruitment may be used to fill future positions.

Who is Our Ideal Candidate?

We are looking to hire a team player with a wide range of experience supporting Human Resources and IT functions. Our ideal candidate will be experienced at troubleshooting and solving end user IT issues and may have a background that includes a combination of IT support and business systems analysis. Our ideal candidate will also have experience developing and delivering training for diverse audiences, including technical and non-technical staff, while administering and supporting a wide range of HR programs and operations.

We are looking for someone with excellent organizational and communications skills who can plan, prioritize and complete work under dynamic conditions. We desire an effective leader with outstanding customer service skills, a high level of adaptability, who actively seeks and implements feedback and prioritizes collaboration, partnership, initiative and follow through.

We recognize this combination of skills and experience may be hard to find. We are willing to provide some paid on-the-job training for a top candidate who meets the minimum qualifications to round out the necessary skill set!

SOME UPCOMING KEY PROJECTS AND RESPONSIBILITIES FOR THIS ROLE:

• Supporting continued Microsoft 365 rollout through user support, testing, policy development, and training development and delivery, including helping City staff learn to use MS Teams, MS Planner, OneDrive, and other functionality
• Assisting with IT Asset Management Program development and administration
• Developing and administering an enhanced Citywide Cybersecurity training program
• Developing and administering a new Citywide employee onboarding program
• Supporting upcoming labor negotiations through research, report development, analysis, and other activities
• Supporting a non-represented classification and compensation study
• Development of a New Employee Safety Orientation program in collaboration with the City Safety Officer
• Development of a City Wellness Program
• Supporting the Recruitment Program through administration, process improvement development and implementation, and development of enhanced recruitment and outreach strategies
• Supporting development and implementation of a Labor Management Committee
• Administration of benefits for new, existing, or exiting employees

This is exciting work that will have big impacts for City of the Dalles – our employees and the community we serve! This position will play a vital role in helping the organization successfully implement many upcoming changes.

WORKING CONDITIONS:

• Work is performed primarily in an office setting
• May be required to work additional hours, including evenings and weekends during heavy workloads with hard deadlines (examples include, but are not limited to, supporting collective bargaining activities, IT project implementations, and emergency response activities)
• Must be able to sit and work at a computer for extended periods of time, including viewing multiple screens
• Must be able to lift, push, and pull at least 50 pounds
• Must be able to sit, stand, bend, kneel, crawl, etc. for both intermittent and extended periods to perform duties of the job which include IT support for hardware and software
• Must be able to travel between work sites as needed

Minimum Qualifications:

• Experience providing one or more of the following: a) end-user IT support, including training and support sessions for end users; b) conducting software and hardware testing according to organizational best practices; c) cybersecurity program administration or support; b) developing or delivering training programs; c) recruitment program development or administration; d) benefits administration; e) leading or supporting labor relations efforts, including labor negotiations; f) conducting classification and compensation analysis; g) human resources compliance program administration
• Experience leading or supporting organization activities through one or more of the following: a) research, data collection, compilation and analysis; b) developing comprehensive recommendations, reports and communication; c) developing benchmarks and metrics to measure and implement strategic interventions and organizational objectives; d) developing data-informed recommendations and implementing changes to programs, policies, and procedures
• Experience analyzing, interpreting, explaining, and applying relevant laws, regulations, ordinances, policies, and procedures to diverse audiences.
• Experience delivering timely, quality customer service, including conducting research, sharing information, and responding to questions or service requests from a variety of audiences (including the public, elected officials, external public agencies and jurisdictions, other Departments, and various organizations, committees, community groups, and/or labor representatives).
• Ability to plan, develop, implement, administer, track, analyze, and refine training and recruitment programs to meet a variety of regulations, requirements and business needs.
• Ability to provide guidance on system use, business processes, and methods for correcting errors and problems; provide functional assistance with updating and maintaining system data; contribute to adherence to critical operating guidelines and established business processes.
• Knowledge of principles, tools, and techniques for project planning and management and sound business communication, and ability to perform responsibilities with a high degree of independence.
• Experience using standard office software and organization specific software.

Preferred (But Not Required) Qualifications:

• Bachelor's Degree in Human Resources, Information Technology, Information Systems, Public Administration, Business Administration, or a related field.
• Preferred certifications:
  • SHRM-CP
  • IPMA-HR
  • CompTIA-Security
• 1+ year experience providing front-line end-user IT support to diverse audiences for agency hardware, software, and enterprise systems
• Experience troubleshooting and resolving IT issues, escalating as appropriate and ensuring timely service delivery
• Experience assisting with hardware and software testing, including system upgrades, patches, and new technology deployments
• Experience participating in User Acceptance Testing as a member of the IT team, documenting findings, risks, and recommendations
• Experience developing and maintaining IT documentation, user guides and standard operating procedures
• Experience with Learning Management Systems (LMS) and Applicant Tracking Systems (ATS)
• Knowledge of HRIS platforms and IT service management tools used in government agencies
• Experience providing HR administration in any or all of the following areas: Recruitment, Training, Labor Relations, Organizational Development, Classification and Compensation, Benefits Administration, FMLA/OFLA Administration
• Experience developing and implementing change management, training, communications, and/or IT project plans
• Experience working in the public sector
• Written and/or Oral Spanish language proficiency

Additional Required Certifications and Requirements:

• Valid Driver's License
• Must Pass a Criminal Background Check
• High School Graduate or Equivalent
• Must be at least 18 Years Old at Time of Hire

Want to Learn More? Attend the Informational Session to meet the Hiring Manager and ask questions!

Date: Friday, 12/19/2025

Time: 7:00-8:00am

Location: Click the Link Below to Join via Zoom

https://us06web.zoom.us/j/85004491437?pwd=13huMV1TSZkEj6vcj5KEBxbZVWQGIp.1

Meeting ID: 850 0449 1437

Passcode: 535319

One tap mobile

+16694449171,,85004491437#,,,,*535319# US

+16699006833,,85004491437#,,,,*535319# US (San Jose)

Join instructions:

https://us06web.zoom.us/meetings/85004491437/invitations?signature=yi8ye5RdUxbSJBEqC-r087vesYvW1Vfdv0ZXw1CwB04

About The Dalles:

• Join a Welcoming Community - Experience the warmth of a small-town spirit where local events, farmers' markets, and festivals bring people together and create lasting connections.
• Thrive in a Growing Economy - Be part of a diverse and stable economy fueled by agriculture, technology, healthcare, government, and tourism. Your career can grow here.
• Embrace the Outdoors - With over 300 days of sunshine, enjoy easy access to the Columbia River Gorge for hiking, biking, fishing, and water sports - plus winter adventures are just an hour away at Mt. Hood.
• Balance Work and Life - Live surrounded by stunning riverfront parks, scenic trails, and a city that values thoughtful growth and a strong industrial and technology presence.
• Affordable and Accessible - Benefit from affordable housing, quality schools, and healthcare - all just 80 miles from Portland, combining small-town charm with metropolitan convenience.
• Be Part of Something Bigger - Join close-knit neighborhoods where community support is real and your contributions matter.

The City of The Dalles is an Equal Opportunity Employer. Veterans and Spanish-speaking candidates are highly encouraged to apply.

To apply, go to: https://thedalles.applicantpro.com/jobs/

• Upload your resume
• Answer the supplemental questions.

EEO/AA