HR and Learning & Development Assistant

For The Life You Choose, A Career to Match….

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

We’re seeking an HR and Learning & Development Assistant to join our teams at our Operations Center in Norway, ME.

As a member of both our HR and Learning and Development teams, you’ll play a crucial role in supporting employees throughout their journey with the Bank—from their first day through their ongoing growth and development.

You’ll work closely with both teams to assist with a variety of administrative, logistical, and employee-facing initiatives that help create a positive and engaging workplace experience.

Within the HR team, you’ll support key functions such as recruiting and onboarding, benefits administration, and maintaining accurate employee data. On the Learning & Development side, you’ll help coordinate training programs, manage course registrations, and ensure training logistics run smoothly for employees across the organization.

This position is ideal for someone who is highly organized, proactive, and comfortable managing multiple priorities in a supportive and fast-paced environment.

The successful candidate will bring strong communication skills, attention to detail, and a commitment to professionalism and confidentiality at all times, while helping foster a supportive and productive workplace culture.

Essential Pieces of the Position:

Learning and Development Coordination:

• Collaborates with Retail Talent Development Specialists and Learning and Development Manager on scheduling L&D activities.
• Assists in logistics of the Books and Beyond Program in collaboration with the L&D Manager.
• Collaborate with Retail Talent Development Specialists to create Standard Operating Procedures.
• Maintains L&D calendar and HUB page.
• Engage with Learning Management System for course enrollments and uploading content. Create reporting on utilization and tracking of course completion.
• Monitor invoices to track for budget reconciliation.
• Updates Learning and Development Dashboard to reflect monthly training completion for internal, external, and LMS enrolled training.
• Enrolls employees in external training programs (e.g. CFTEA courses, ME Bankers, etc.)

Human Resources Coordination:

• Assist with recruiting functions including; coordinating phone screens and interviews, phone screening candidates, and notifying candidates of onboarding information.
• Assist Compliance and Benefits Administrator with Open Enrollment and timely enrollment of new hires.
• Support team projects by completing assigned tasks, tracking progress, and ensuring deadlines are met.
• Assist with maintaining organized records, tracking, and shared files.
• Support the HRIS Administrator in maintaining up to date employee records in the HRIS System.
• Assist in records management including scanning, filing, and maintaining up-to-date records.

Our Candidate Must Have:

• High school diploma or equivalent required
• Proficiency with the internet and fluency with Microsoft Office suite of programs including Outlook, Word, Excel, and PowerPoint
• High level of professionalism in presence and communication as well as confidentiality
• Excellent customer service skills
• Strong attention to detail
• Excellent organizations skills
• Effective and professional written and oral communication skills
• Desirable attributes of the HR and L&D Assistant:
  • Lifelong learner
  • Highly engaged and self-motivated teammate
  • Active listener
  • Coachable, empathetic, actively seeks feedback
  • Collaborative; flexible in thought and action
  • Creative and innovative thinker
  • Dedicated to fostering a positive and productive work environment.

Benefits:

• 120 hours of paid time off per year, increasing with longevity
• 48 hours of paid sick time per year
• 11 paid holidays
• Top tier full insurance benefits
• 401K with exceptional employer matching and contributions
• Tuition reimbursement
• Employer HSA contributions
• Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site fitness rooms, and monetary incentives for reaching your wellness goals
• Valued work-life balance
• A hands-on team that is committed to the growth and success of our employees

Working Conditions:

Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards. Minimal physical effort required; normally seated with freedom of movement on a regular basis; handling of light materials and supplies.

**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**