HR Assistant/Academic Counselor

Summary:

We are looking for a motivated HR Assistant/Academic Counselor to guide students and professionals in choosing the right courses and career paths. The role involves handling inbound and outbound calls, counselling prospective learners, and converting leads into admissions through effective communication and follow-ups. He/she should get maximum admissions to the company for our particular AI and software testing training programs.

Key Responsibilities

• Handle inbound and outbound calls to prospective students
• Counsel students on courses, training programs, career options, and learning paths
• Understand student requirements and recommend suitable programs
• Maintain and update lead details in CRM or tracking sheets
• Follow up with interested candidates and close enrolments
• Explain course details, fees, duration, and placement assistance clearly
• Achieve daily/weekly/monthly admission targets
• Coordinate with trainers and internal teams for smooth onboarding
• Maintain a professional and empathetic approach while interacting with students

Required Skills & Qualifications

• Any Graduate/Post Graduate (Education background preferred)
• Strong communication skills in English and regional language
• Experience in academic counselling, tele calling, sales, or customer support is an advantage
• Freshers with good communication skills are welcome
• Ability to convince, follow up, and close leads effectively
• Basic knowledge of MS Excel / CRM tools

Key Competencies

• Student-centric approach
• Persuasive communication
• Target-driven mindset
• Good listening and counselling skills
• Time management and follow-up discipline

Job Type & Benefits

• Full-time
• Fixed salary + performance-based incentives
• Growth opportunities in education and training industry

Job Type: Full-time

Pay: From ₹18,000.00 per month

Work Location: In person