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HR Business Partner

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Job Title: HR Business Partner (Bilingual Spanish preferred)

Location: Grand America Hotel & Little America Hotel, Salt Lake City, UT

Department: Human Resources

Reports To: Sr. HRBP
FLSA Status: Exempt

Employment Type: Full-Time

Company Overview:

Grand America Hotel and Little America Hotel are premier hospitality destinations in Salt Lake City, known for their luxury and exceptional service. We are dedicated to delivering outstanding guest experiences and fostering a supportive, inclusive work environment. We are seeking a motivated HR Business Partner with at least five years of experience to join our HR team and contribute to our continued success.

Position Summary:

The HR Business Partner will provide essential HR support for both Grand America Hotel and Little America Hotel. This role is ideal for a bilingual professional with a solid foundation in HR practices who is eager to further their career in a dynamic hospitality environment. The HR Business Partner will support employee relations, strategic HR initiatives, and talent communications programs working under the guidance of senior HR staff.


Key Responsibilities:

  • Employee Relations Support:
  • Coaching and Counseling: Partner closely with business leaders to understand their goals and challenges, translating them into effective people strategies.
  • Employee and Manager Support: Provide assistance to employees and managers regarding HR-related questions and issues.
  • Performance Management: Assist in managing Performance Improvement Plans (PIPs), warning letters, and verbal warnings. Support documentation and follow-up processes. Support both voluntary and involuntary terminations, ensuring proper documentation and adherence to policies.
  • Leave Administration: Assist in processing and managing personal leave requests, including Family and Medical Leave Act (FMLA), Long-Term Disability (LTD), and Leaves of Absence (LOA).
  • HRIS & Data:
  • HRIS Administration: Provide strategic direction for HRIS systems (UKG Pro, Dimensions), including data entry, workflow review, and report generation.
  • Data Analysis & Interpretation: Research and analyze employee trends to understand ways to increase employee engagement and retention. Analyze HR metrics and trends to provide data-driven insights and recommendations that inform business decisions.
  • Leadership Support:
  • Change Management: Lead change management initiatives, helping teams navigate organizational transitions smoothly and maintaining employee engagement throughout periods of transformation.
  • Policy Interpretation and Enforcement: Assist in interpreting and communicating HR policies.
  • Training Coordination: Help coordinate, support and facilitate training sessions for employees and leaders.
  • Departmental Collaboration: Regularly interact with department heads across Rooms, Culinary, and Food & Beverage to address HR needs and ensure alignment with HR initiatives.
  • Recognition & Rewards:
  • Event Coordination: Assist in planning and executing employee recognition and rewards events, including scheduling, setup, and preparation.

Qualifications:

  • Education: Bachelor’s degree is preferred.
  • Certification: PHR/SPHR and/or SHRM-CP/SHRM-SCP-strongly preferred.
  • Experience: At least 5 years of experience in an HR role, preferably in a hospitality or service-oriented environment.
  • Skills:
    • Bilingual proficiency in Spanish and English is preferred.
    • Strong communication and collaboration skills.
    • Solid understanding of HR principles and employment laws, with proven ability to manage complex employee relations matters with discretion and sound judgment.
    • Benefit knowledge for assisting employees with standard benefit questions.
    • Strong communication and interpersonal skills, with the ability to influence and build credibility at all levels of the organization.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
    • Detail-oriented with excellent organizational skills.
    • Ability to manage confidential information with discretion.
    • Enthusiastic, positive attitude, proactive, self-motivated, and able to work independently as well as collaboratively.
    • Strong problem-solving abilities and a commitment to delivering excellent customer service.
    • Project management and design skills (Asana, Canva)
    • HRIS knowledge; UKG preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.
  • Discounts on hotel stays and other employee perks.

Application Process:

Interested candidates should submit their resume and cover letter detailing their qualifications and experience. Applications can be made through our career portal or sent to employment@grandamerica.com.

Grand America Hotel and Little America Hotel are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to welcoming a dedicated and enthusiastic HR Business Partner who will contribute to our team and help us continue to provide exceptional guest experiences and a thriving workplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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