HR & Client Experience Executive

Job Opportunity: HR & Client Experience Executive

Location: Dubai Art District | Company: Bedia Pottery LLC

Type: Full-Time | Availability: Immediate Joiners Only

About Bedia Pottery

Bedia Pottery is Dubai’s most luxurious pottery studio — where art meets elegance.

Our exclusive workshops combine creativity, fine hospitality, and design to deliver a world-class experience in the heart of Dubai’s art and design district.

We are seeking a multitalented HR & Client Experience Executive to manage both human resources and front-of-house operations, ensuring smooth team coordination and a warm, professional welcome for our guests.

Your Role

As the HR cum Reception Executive, you will play a dual role: managing HR processes while serving as the welcoming face of our studio.

Human Resources Responsibilities

• Manage employee documentation, contracts, leave records, and attendance
• Coordinate recruitment: posting jobs, screening CVs, and scheduling interviews
• Support onboarding and training of new team members
• Prepare payroll inputs, maintain HR databases, and assist with performance tracking
• Liaise with PRO for visa renewals, insurance, and compliance documentation
• Maintain employee files, confidentiality, and HR policy adherence

Reception & Client Experience Responsibilities

• Warmly greet and assist guests; manage bookings and check-ins with luxury hospitality standards
• Handle client communication across WhatsApp, phone, and email — share packages, negotiate, and confirm bookings
• Manage the daily schedule and coordination of pottery workshops with instructors
• Ensure the studio and reception areas are always immaculate and guest-ready
• Offer refreshments and maintain a calm, elegant environment
• Record feedback, handle inquiries, and ensure a seamless customer journey
• Flexibly assist with workshop preparation, inventory organization, and administrative support

What We’re Looking For

• 2–4 years of experience in HR and guest service / front-office roles, preferably within hospitality, art, or creative industries
• Strong communication skills in English (spoken and written)
• Highly organized, reliable, and professional under pressure
• Friendly, polished demeanor with a natural sense of luxury service
• Knowledge of HR procedures, booking tools, and office software (Excel, Word, Google Calendar)
• Must be punctual, detail-oriented, and respectful of premium standards
• Passion for art, design, and creativity is an advantage

We Offer

• Inspiring work environment in Dubai’s leading art & design hub
• Opportunity to grow across HR, hospitality, and event operations
• Supportive, creative, and respectful team culture
• Competitive salary (based on experience)
• 2-year visa & health insurance
• 30 days annual leave
• Full-time employment contract

How to Apply

Please send your CV and salary expectation

Only candidates available for immediate joining will be considered.

Job Type: Full-time

Application Question(s):

• * Salary expectation
• Can you start immediately ?
• Are you aged between 23 - 29 ?

Education:

• Master's (Preferred)

Language:

• Strong English (Required)