HR Compliance & Policy Manager

Position Summary:

The HR Compliance & Policy Manager is a mid-level leadership role responsible for overseeing the development, implementation, and enforcement of internal HR policies, employment practices, and regulatory compliance frameworks. This position ensures the organization remains in full alignment with federal, state, and local labor laws, with a strong emphasis on the California Labor Code, HIPAA (where applicable), OSHA, and industry-specific licensing or accreditation standards.

The ideal candidate is detail-oriented, policy-driven, and experienced in regulated environments (e.g., healthcare, human services, education, or housing), with the ability to proactively manage audits, mitigate risk, and ensure staff adherence to organizational standards.

Duties and Responsibilities:

Policy Management & Documentation

· Develop, maintain, and regularly update the Employee Handbook, Code of Conduct, and internal HR policy manuals in accordance with evolving legal requirements and best practices.
Responsible for ensuring all core HR policy documents are accurate, legally sound, and easy to understand. This includes drafting new policies, updating outdated language, and aligning documents with current organizational values and industry standards. Regularly reviews policy effectiveness and gathers feedback from leadership to support clarity and usability.

· Ensure all HR policies reflect current state and federal labor laws, including those specific to California (wage orders, meal/rest break policies, harassment prevention, etc.).
Tracks legislative updates and legal developments, particularly California-specific regulations, and promptly updates internal policies to maintain compliance. This involves conducting legal research or consulting trusted legal sources and proactively adjusting documentation and internal practices to reduce risk of non-compliance.

· Collaborate with legal counsel and executive leadership to review and revise policies as needed.
Works cross-functionally with legal advisors and executive team members to align policies with legal obligations and organizational goals. Facilitates policy reviews, drafts revisions based on legal input, and ensures leadership is informed of any implications or implementation needs.

Compliance & Risk Oversight

· Lead and manage regular internal HR compliance audits to ensure accurate recordkeeping, personnel file integrity, and consistent documentation practices.
Designs and executes routine audits across employee files, HR systems, and records to verify adherence to documentation protocols. Identifies gaps or inconsistencies and implements corrective actions. Ensures that audit results are tracked, reported, and used to inform process improvements.

· Monitor organizational compliance with employment laws, ADA, FMLA, ACA, EEOC guidelines, and wage/hour regulations.
Maintains working knowledge of key employment regulations and monitors how those laws apply across the organization. Flags risks or issues with adherence and collaborates with leadership to address compliance gaps. Supports proactive mitigation efforts and prepares reports or summaries for leadership review.

· Track, log, and address compliance risks related to personnel practices, timekeeping, classification (exempt/non-exempt), licensing, and certifications.
Establishes and maintains logs or databases for tracking critical compliance areas such as timekeeping errors, misclassification of roles, expired credentials, or incomplete documentation. Investigates discrepancies, recommends corrective actions, and develops policies or training to prevent recurrence.

Credentialing & Recordkeeping

· Oversee credentialing and licensing compliance for all applicable roles (e.g., social workers, medical staff, etc).
Ensures that employees in regulated positions maintain current and valid credentials as required by their role or funding source. Coordinates renewal processes, verifies qualifications during onboarding, and monitors compliance with licensing boards.

· Maintain centralized systems for tracking required certifications, training logs, and regulatory documents (e.g., CPR/First Aid, CCL clearances, etc.).
Manages digital or physical recordkeeping systems to ensure timely tracking of certification renewals, required training completions, and regulatory documentation. Implements reminders, dashboards, or workflows to keep records organized and accessible during audits.

· Coordinate with Operations to ensure file audits meet funder, state, and grant compliance standards.
Works with operations and program teams to perform or prepare for file audits, ensuring all documentation aligns with external requirements. Helps standardize file structures, cross-checks contents, and facilitates corrective action plans when issues are found.

Training, Communication, & Culture

· Ensure compliance-related policies are clearly communicated to all staff via onboarding, training modules, and policy acknowledgments.
Integrates policy education into new hire orientation, refreshers, and annual updates. Tracks policy acknowledgment forms and ensures employees understand their rights and responsibilities. Collaborates with Learning & Development to embed compliance into organizational learning.

· Design and deliver compliance-related training (e.g., harassment prevention, workplace safety, HIPAA awareness, etc.) in partnership with external vendors or internal trainers.
Identifies compliance training needs across departments and ensures timely delivery of legally required and best-practice training. Coordinates vendor selection or supports internal facilitation, evaluates training effectiveness, and ensures documentation of participation is retained.

· Act as an internal resource for policy questions, employee grievances, and sensitive matters requiring policy clarification.
Serves as a go-to advisor for interpreting HR policies and procedures. Provides clear, consistent guidance to staff and managers on how policies apply in specific situations, particularly during employee relations matters, grievances, or performance concerns. Ensures communication is empathetic, confidential, and legally grounded.

Audit & Investigation Support

· Serve as point of contact during external audits (e.g., state licensing boards, grant monitors, or employment regulatory bodies).
Prepares documentation, responds to requests, and leads coordination during visits or inquiries from outside entities. Ensures audit deliverables are complete, deadlines are met, and responses are aligned with policy and legal standards.

· Assist with internal investigations involving policy violations or misconduct, ensuring documentation integrity and legal alignment.
Partners with HR or legal to investigate internal complaints or suspected policy breaches. Gathers and secures evidence, maintains timelines and documentation integrity, and supports resolution processes. Ensures all actions are in compliance with internal procedures and applicable laws.

Qualifications:

The ideal candidate will be a mission-driven leader with experience managing human services, education, or workforce development programs. They will bring a balance of administrative skill, team leadership, and a passion for supporting underserved populations.

Prior to hiring the leadership team/human resources will conduct the employment interview with prospective candidate. Applications will be completed, and prospective employees must complete the following procedure prior to starting work. The Staff must also adhere to the following:

Required Qualifications

· 4–6 years of progressive HR experience with direct exposure to compliance, audits, and policy development.

· Solid understanding of California employment law, wage orders, and HR best practices.

· Demonstrated experience conducting HR audits and working with regulatory bodies.

· Proficiency in using HR software such as ADP, Paychex, BambooHR, UKG, or similar systems.

· Exceptional writing and documentation skills.

Preferred Qualifications

· HR Certification (PHR, SHRM-CP, or similar) strongly preferred.

· Experience in nonprofit, government-funded, or healthcare settings.

· Familiarity with licensing and credentialing processes (e.g., DHCS, CCLD, OSHA, ALW).

· Experience supporting grant or contract compliance (CalAIM, Medi-Cal, HUD, etc.).

• Excellent communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office and/or data tracking systems.
• Bilingual proficiency is a plus.

Perks & Incentives:

• Benefits after 90 days (if eligible)
• PTO after 90 days (if eligible)
• 401k after 1 year of employment/1,000 hours worked (if eligible)

Job Type:

· Part-Time

Benefits

· Dental insurance

· Health insurance

· Vision insurance

Compensation Package:

· Performance bonus

Schedule

· Day shift

· No weekends

Ability to Commute:

· Downey, CA 90240 (Required)

Ability to Relocate:

· Downey, CA 90240: Relocate before starting work (Preferred)

Work Location:

· Hybrid work model in Downey, CA 90240

Job Type: Part-time

Pay: $26.00 - $30.00 per hour

Expected hours: 20 – 32 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Downey, CA 90240