HR Coordinator

HR Coordinator - Senior Home Care

Location: Columbus, Ohio

Type: Full-time in person

Compensation:

$55,000 - $60,000/yr. In base salary

Benefits and retirement plans are available

Reports To: Executive Director / Ownership

Position Overview

The HR Coordinator at Visiting Angels is responsible for overseeing all aspects of human resources management within the agency, with a strong focus on caregiver recruitment, retention, compliance, and employee relations. This role ensures that the agency has a reliable, qualified, and motivated workforce to provide exceptional home care to seniors and veterans. The HR Coordinator serves as a culture builder, policy enforcer, and problem solver who aligns HR strategies with agency goals.

Key Responsibilities

• Recruitment & Onboarding
  
  
  

Develop and execute recruitment strategies to attract qualified caregivers and office staff.

Manage job postings and other sourcing channels to deliver constant caregiver applicants

Screen resumes, conduct interviews, and coordinate hiring decisions.

Oversee the onboarding process, including orientation, paperwork, background checks, drug testing, and credential verification.

Ensure a seamless new hire experience that reinforces Visiting Angels’ values and culture.

• Employee Retention & Engagement
  
  
  

Implement caregiver engagement initiatives (recognition programs, appreciation events, mentorship).

Conduct regular caregiver satisfaction surveys and exit interviews; analyze trends and propose solutions.

Address employee concerns proactively to reduce turnover and improve morale.

• Training & Development
  
  
  

Oversee compliance with caregiver training requirements (state, VA, and Visiting Angels standards).

Coordinate continuing education opportunities and skill development programs.

Support office staff professional development through workshops, coaching, and performance planning.

• Compliance & Employee Relations
  
  
  

Maintain compliance with state, federal, VA, and agency-specific employment laws and regulations.

Ensure accurate and timely record keeping for employee files, licensure, and certifications.

Manage employee relations, investigations, corrective actions, and conflict resolution.

Ensure HR policies are clear, updated, and consistently enforced.

• Benefits & Payroll Administration
  
  
  

Administer employee benefits programs (health, PTO, retirement if applicable).

Support payroll processing by ensuring accurate employee data entry, hours tracking, and deductions.

Respond to employee questions related to pay, benefits, and leave policies.

• HR Strategy & Reporting
  
  
  

Track and report on key HR metrics (turnover, recruitment pipeline, time-to-hire, caregiver satisfaction).

Provide recommendations to leadership based on workforce analytics.

Support the agency’s mission of quality, compassionate care by aligning HR practices with organizational goals.

Skills & Qualifications

(Preferred) Bachelor’s degree in Human Resources, Business Administration, or related field.

(Preferred) 3-5 years of HR experience, preferably in healthcare, home care, or service-based industries.

Strong knowledge of employment law, HR compliance, and caregiver credentialing requirements.

Excellent interpersonal, communication, and conflict resolution skills.

Ability to balance empathy with firmness in employee relations.

Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Proficiency in HRIS, scheduling software, and other management tech.