We are looking for an experienced Business Excellence Specialist to drive ISO implementation and standardization initiatives across our multi-industry subsidiaries. The role will ensure strong governance, compliance, and continuous improvement in alignment with corporate strategy and UAE regulatory requirements.
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Key Responsibilities
ISO Implementation & Compliance
- Lead end-to-end ISO deployment, certification, and maintenance (ISO 9001, ISO 45001, ISO 14001, ISO 27001, ISO 22301, etc.).
- Develop and maintain quality manuals, SOPs, policies, and process maps.
- Coordinate internal/external audits and ensure closure of NCs.
- Guide subsidiaries in establishing QMS/EMS/OHSMS frameworks.
Process Management & Standardization
- Conduct gap analysis and process mapping across business units.
- Standardize procedures and best practices across industries (services, trading, construction, facilities management, manufacturing).
- Monitor adherence and ensure continual improvement.
Business Excellence Framework
- Support corporate excellence models and performance improvement projects.
- Facilitate self-assessments, maturity assessments, and readiness reviews.
Audit & Governance
- Develop internal audit plans and conduct periodic audits.
- Prepare subsidiaries for surveillance/renewal certifications.
- Track CAPA and report compliance status to senior leadership.
Training & Awareness
- Deliver ISO, BE tools, risk management, and documentation training.
- Build internal competency to sustain compliance independently.
Performance Monitoring
- Develop KPI frameworks and dashboards for performance and compliance.
- Analyze reports and recommend improvements aligned with business excellence.
Risk Management & CI
- Support enterprise risk management initiatives.
- Lead continuous improvement projects to enhance service quality, reduce costs, and increase efficiency.
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Qualifications & Experience
- Bachelor’s degree in Business, Engineering, Quality Management, or related field.
- Preferred certifications: ISO 14001 / ISO 45001 / ISO 27001 / ISO 22301 / EFQM Assessor.
- 5–10 years of experience in ISO implementation, business excellence, or quality management.
- Experience working with group companies / multi-industry subsidiaries is highly preferred.
- Strong knowledge of UAE compliance and regulatory requirements.
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Key Skills
- Strong ISO frameworks & audit expertise
- Process mapping & documentation mastery
- Project management & cross-functional coordination
- Analytical problem-solving mindset
- Excellent communication & training skills
Job Type: Full-time
Pay: AED15,000.00 - AED18,000.00 per month