HR Employee Relations Officer

We are seeking a proactive and detail-oriented HR Employee Relations Officer to join our Human Resources team in Qatar. This role will support employee relations and HR operations activities, ensuring a seamless employee experience throughout the employee lifecycle.

The ideal candidate will have strong administrative capabilities, excellent communication skills in both Arabic and English, and experience managing government-related HR processes within Qatar.

Key Responsibilities

Employee Relations & HR Operations

• Support daily employee relations activities and respond to employee inquiries professionally and confidentially
• Assist in addressing employee concerns and escalate issues when necessary
• Maintain employee records and ensure data accuracy within SAP HR systems
• Generate HR reports, trackers, and workforce data analysis using Excel
• Ensure proper filing, documentation, and compliance with company policies

Employee Lifecycle Management

• Manage end-to-end employee separation and offboarding processes
• Coordinate employee clearance procedures with relevant departments
• Prepare HR letters and official correspondence in both Arabic and English

Government Relations & Immigration Support

• Process QID applications, renewals, transfers, cancellations, and related documentation
• Coordinate medical examinations, biometric appointments, and other government-mandated procedures
• Liaise with Government Affairs teams and external authorities to ensure timely completion of employee transactions

Employee Benefits Administration

• Support employee medical insurance administration and related documentation
• Assist with employee-related administrative processes and HR service delivery

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 3–5 years of experience in Human Resources, Employee Relations, HR Operations, or Government Relations

Technical Skills

• Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Reporting & Analysis)
• Working knowledge of SAP HR and/or SuccessFactors
• Proficiency in Microsoft Office applications
• Strong reporting, documentation, and record management capabilities

Skills & Competencies

• Fluent in Arabic and English (written and verbal)
• Strong communication and interpersonal skills
• Excellent organizational and administrative abilities
• High attention to detail and accuracy
• Flexible, adaptable, and eager to learn
• Ability to manage multiple priorities and meet deadlines
• Strong sense of integrity, confidentiality, and professionalism

Preferred

• Knowledge of Qatar Labor Law
• Familiarity with Government Affairs processes in Qatar
• Experience with employee medical insurance administration