HR EXECUTIVE

Key Responsibilities

• Manage end-to-end recruitment for call center agents (inbound, outbound, sales, customer support, technical support).
• Source candidates through job portals, social media, referrals, and recruitment databases.
• Conduct initial screenings and structured interviews to assess communication skills, accent, and role suitability.
• Evaluate candidates based on specific campaign requirements (US, UK, Canada, UAE processes).
• Coordinate interviews with operations managers and ensure timely hiring.
• Negotiate salary packages and finalize offers within budget guidelines.
• Maintain recruitment trackers and ensure hiring targets are met.
• Develop and maintain a strong talent pipeline for ongoing hiring needs.
• Support onboarding and documentation process.

Required Skills & Qualifications

• Proven experience in hiring call center agents.
• Strong understanding of different call center roles and skill requirements.
• Excellent verbal and written communication skills.
• Strong negotiation and closing skills.
• Ability to assess English fluency and communication standards.
• Experience handling bulk hiring under deadlines.
• Proficiency in MS Office and recruitment tools/job portals.

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Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Work Location: In person