HR Generalist

JOB SUMMARY

Responsible for the implementation of human resources activities, including onboarding/offboarding, orientation, employment processing, credentialing, health and welfare benefits, training and development, records maintenance and management, safety and health, succession planning, employee relations and compliance. This position will also assist with managing and maintaining the HRIS system. Using a working knowledge of applicable employment laws and HR best practices, the HR Generalist provides related operational support, guidance for staff regarding policy interpretation, performance management, conflict resolution, corrective actions, investigations, terminations, and other functions to ensure alignment to the Friend Health - HRDI mission and services. This position requires a strong combination of strategic thinking, attention to detail, and dedication to fostering a positive work environment.

JOB DUTIES

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
• Cultivates a positive and respectful work environment by fostering open communication.
• Takes the initiative to anticipate and address the needs of Friend Health – HRDI staff proactively.
• Ensure HR data accuracy and integrity by regularly auditing and updating employee records.
• Successfully support HR-related projects by meeting project milestones and deadlines.
• Adheres to all data protection regulations and company policies to safeguard confidential information.
• Uses discretion when overseeing sensitive employee matters, ensuring that discussions are confidential.
• Safeguards access to HR records and systems, preventing unauthorized personnel from accessing confidential data.
• Effectively manage and administer employee benefits programs to ensure employees can access comprehensive benefits information. Includes benefit enrollments, management, and reconciliation of benefits plans.
• Point of contact for employment laws and regulations, as well as HR best practices to mitigate risk.
• Responsible for providing guidance relating to Safety, Wage and Hour, Affirmative Action, Equal Employment Opportunity, Worker’s Compensation, Unemployment Compensation, in addition, monitoring employee files for compliance as required by the Commission on Accreditation of Rehabilitation Facilities (CARF).
• Process, verify, and maintain personnel-related documentation (I-9s, OSHA and safety training, grievances, performance evaluations, employee leaves of absence, etc.).
• Respond to inquiries regarding applicable organization processes, policies, and procedures.
• Request and provide written verification of employment as necessary.
• Maintain employee personnel records.
• Facilitation of employee onboarding (process background checks, collect paperwork, collaborate with leaders, manage Onboarding Project Checklist, etc.).
• Conduct new employee orientation to include employee introduction to agency policies and practices.
• Work with HR leadership to review and revise job descriptions for accuracy, equity, and compliance.
• Meet recruitment targets by successfully filling positions with qualified candidates within the defined time limits including screening, interviewing, collaborating with managers and providing recommendations for the selection of applicants to fill vacant positions, as well as coordination of career and job fair participation.
• Posting vacancies within the agency as well as developing and placing ads for job openings in local papers and other markets as needed.
• Prepare and process Workers Compensation and Unemployment claim reports.
• Assist with Annual Audit preparation for programs and services.
• Perform various reporting functions as needed by different departments within the organization.
• Perform other duties as assigned.

QUALIFICATIONS

• BA/BS degree in human resources, related field, or equivalent work experience. 5 -7 years of experience in a similar position.
• Health and Welfare benefits experience required.
• Experience working within social services and non-profit sector.
• Ability to manage multiple projects simultaneously.
• Bilingual proficiency preferred - English and Spanish with the ability to communicate proficiently both orally and in writing.
• Ability to gather data, compile information, and prepare reports.
• Ability to create, compose, and edit written materials.
• Excellent organizational and time-management skills.
• Ability to work in a fast-paced environment.
• Strategic thinking and problem-solving abilities, with a focus on data-driven decision-making.
• Flexibility, adaptability, and a positive proactive approach to challenges.
• Proven experience as an HR Generalist within the social service - nonprofit organization.
• Knowledge of HR principles, employment laws, and data protection regulations.
• Strong analytical skills and proficiency in HRIS systems – UKG required.
• Proficient with Microsoft 365.
• Knowledge of labor and employment laws required.
• Ability to work autonomously in a fast-paced environment and multi-task.
• Excellent problem-solving, critical thinking, and customer service skills.
• Strong organizational skills, including detail orientation with strong follow-up and follow-through skills.

SMART GOALS (OUTCOMES)

• Foster a collaborative and positive work environment that encourages teamwork and innovation.
• Receive positive feedback from employees and management on the impact of HR initiatives.
• Ensure all HR shared services comply with relevant regulations, standards, and best practices.
• Respond promptly and accurately to employee inquiries and challenges.
• Develop the process for electronic personnel files storage of paper files and in collaboration with UKG system
• Develop the electronic onboarding system within UKG.
• Develop the electronic Performance Review System within UKG
• Stay informed about emerging HR trends.

PHYSICAL REQUIREMENTS

The physical demands described are representative of those that must be met by an employee to successfully perform. The employee frequently is required to stand, walk, reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds.

WORKING CONDITIONS

(The unavoidable, externally imposed conditions under which the work must be performed, and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one’s senses, and mental demands.) None known.

EMPLOYMENT CONDITIONS

This job description is to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the duties as described. This job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate commensurate to the position. This document does not represent a contract of employment, and Friend Health - HRDI reserves the right to change this job description and /or assign tasks deemed as needed.

Friend Health – HRDI is an equal opportunity employer. We consider all applicants for employment without regard to race, religion, color, age, sex, national origin, citizenship, ancestry, marital or parental status, sexual orientation including gender identity, gender expression, military discharge status, physical or mental disability, or any other status or characteristic protected by law. In addition, Friend Health – HRDI provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws (including during the application or hiring process). Friend Health - HRDI supports the Pay Transparency Law as an equal opportunity employer.

Education

Preferred

• Bachelors or better in Human Resource Administration or related field

Behaviors

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Thought Provoking: Capable of making others think deeply on a subject
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.