HR Generalist - Bilingual

SUMMARY The Human Resources Generalist provides day-to-day on-site HR support across employee relations, onboarding, recruiting, compliance. This role combines strong accountability, particularly in onboarding, and employee support—with foundational HR Business function capabilities, serving as a trusted resource to managers and employees

ESSENTIAL FUNCTIONS, RESPONSIBILITIES, AND DUTIES

Onboarding

• Facilitates all stages of the onboarding process from offer acceptance through completion of all onboarding stages and types including ATS, walk-in manual application. Ensures a seamless, compliant, and positive new-hire experience.
• Partner with managers to support timely, accurate, onboarding.
• Administer HRIS and ATS end to end related to onboarding, pre-employment and employee record setup.
• Serve as the primary point of contact for new hires throughout the onboarding process, addressing questions and communicating with hiring managers
• Coordinate and facilitate new-hire orientations as needed.

Talent Acquisition

• Manage recruiting for assigned openings, including posting jobs, reviewing applications, assist managers to create job descriptions and review website career pages
• Support and participate in local hiring events (job fairs, on-site hiring days, etc.)
• Source candidates through job boards, referrals, community partners, and recruitment firms to ensure a steady flow of qualified applicants.
• Ensure timely and accurate communication with hiring managers

Employee Relations & Manager Support

• Serve as additional point of contact for employee relations matters responding to questions and issues in a timely, professional, and confidential manner and communicates all issues under the direction of the HR Director.
• Maintains required documentation, and escalating issues and trends to HR Director in accordance with established protocols.
• Assists with conducting workplace investigations and maintain supporting documentation in accordance with established HR, legal, and compliance standards.
• Assists HR Director on complex, sensitive, or high-risk employee relations matters requiring escalation or additional oversight.
• Support management by attending and translating mediations, and matters that pertain to progressing discipline and provides timely documentation to the HR Director and Manager(s)
• Stays up to date with HR policies and compliance with federal, state, and local employment laws

Training, Compliance & Organizational Support

• Ensures training requirements are met for each department and monitors learning and development within the HRIS
• Monitor training completion and follow up on overdue or missing requirements.
• Assist with compliance initiatives related to postings, documentation, and regulatory readiness.
• Attends webinars, and in-person training for up to date with employment law

Payroll Assistance

• Review timekeeping data; resolve discrepancies with supervisors.
• Assist Manager with timekeeping if requested
• Report benefit deductions, garnishments, and leaves of absence to the HR Director and Payroll Administrator.
• Support payroll audits, reporting, and process improvements.
• Assist with position, rate of pay, allocation and location changes
• Ensure compliance with federal, state, and local wage and hour laws.

Benefits, Leave, Training & Compliance

• Administer benefits enrollments, changes, Open Enrollment support, and invoice reconciliation.
• Manage requests for FMLA, Connecticut Paid Leave, and other types of leaves and communicates with employee and manager
• Manage administration or Worker's Compensation

Safety & Compliance

• Partner with the HR Director, and department leadership to support safety initiatives, audits, and corrective action plans, ensuring follow-through and timely documentation.
• Provide guidance to managers on safety protocols, and proper incident reporting, escalating concerns as needed.
• Ensure compliance across HR practices, including required postings, certifications, personnel files, training records, and record-keeping standards.

General Support

• Utilize HR metrics and analytics to inform decision making and measure effectiveness.
• Assists the HR Director with reports and presentations on key HR initiatives and outcomes.
• Support the HR Director with special projects and initiatives
• Take on additional responsibilities or interim assignments as business needs evolve.

Schedule:

This is a full-time position. The schedule is primarily Monday through Friday, 8 am – 4 pm with the occasional adjustment for project or operational needs.

Required Qualifications

• Bilingual proficiency in Spanish verbal and written.

• Bachelor’s degree in human resources, Business Administration, or a relevant field, or 3-5 years of progressing HR experience, demonstrating solid responsibility of all HR functions
• Proven ability to handle sensitive information with discretion, maintaining the highest levels of integrity, professionalism, and confidentiality.
• Working knowledge of FLSA regulations, wage and hour requirements, with the ability to apply regulations consistently and effectively.
• Strong organizational and analytical skills, with exceptional attention to detail and accuracy.
• Ability to prioritize, manage competing priorities, and perform effectively in a fast-paced, high-volume environment.
• Effective verbal and written communication skills in English and Spanish, with the ability to interact professionally with both office-based and production employees.
• Intermediate proficiency in Excel, Word, Teams
• Proficiency with, or the ability to quickly learn, HRIS and talent management systems.
• Valid Driver's License and reliable transportation
• Ability to occasionally travel to job fairs and/or additional job locations

Preferred Qualifications

• HR experience within the Hospitality Industry
• Experience using Mac Computers and PAYCOM
• Bachelor's degree in Human Resources, Business Administration, or a related field required
• HR certification (PHR or SHRM-CP) preferred but not required