HR Manager / HR Generalist / HR Operations Officer

Full-Time | Onsite | Sialkot, Pakistan

Build High-Performing Teams. Strengthen Workplace Culture. Drive Organizational Growth.

Salam Experts is seeking a proactive and people-focused HR Manager / HR Generalist / HR Operations Officer to support and enhance our growing workforce.

This role is ideal for an HR professional who understands talent acquisition, employee engagement, HR operations, performance management, and workplace culture. You will play a critical role in building efficient people systems, improving employee experiences, supporting leadership, and ensuring smooth HR operations across the organization.

If you are passionate about recruitment, employee development, HR compliance, and organizational growth, we encourage you to apply.

Key Responsibilities

Talent Acquisition & Recruitment

• Manage the complete recruitment lifecycle from job posting to onboarding.
• Source qualified candidates through LinkedIn, job portals, referrals, social media, and outreach campaigns.
• Screen resumes, conduct initial interviews, and coordinate hiring processes.
• Collaborate with department managers to identify staffing needs.
• Build and maintain talent pipelines for future hiring requirements.
• Improve recruitment strategies to attract top talent efficiently.
• Support employer branding initiatives to strengthen candidate attraction.
  
  

HR Operations & Administration

• Maintain employee records, HR databases, and personnel documentation.
• Manage attendance, leave management, employee files, and HR documentation.
• Coordinate payroll-related information and monthly HR reports.
• Ensure compliance with company policies and Pakistani labor laws.
• Monitor HR processes and identify opportunities for operational improvement.
• Develop and maintain HR policies, SOPs, and employee handbooks.
• Support audits and HR documentation requirements.
  
  

Employee Onboarding & Experience

• Deliver a smooth onboarding experience for new hires.
• Coordinate orientation sessions and employee integration activities.
• Ensure new employees understand company policies, expectations, and culture.
• Improve employee experience throughout the employee lifecycle.
• Support retention initiatives and employee satisfaction programs.
  
  

Performance Management & Employee Development

• Assist in performance review cycles and employee evaluations.
• Support managers in setting KPIs, goals, and performance metrics.
• Track employee performance improvement plans.
• Coordinate training and professional development initiatives.
• Identify opportunities to improve employee productivity and engagement.
  
  

Employee Engagement & Workplace Culture

• Plan and execute employee engagement activities and team-building initiatives.
• Organize company events, recognition programs, and employee appreciation activities.
• Promote a positive, inclusive, and collaborative workplace culture.
• Gather employee feedback and recommend workplace improvements.
• Support employee wellbeing and morale-building initiatives.
  
  

Employee Relations & Conflict Resolution

• Serve as a trusted point of contact for employee concerns.
• Handle employee grievances professionally and confidentially.
• Assist in conflict resolution and workplace issue management.
• Promote respectful communication and professional conduct.
• Help maintain a positive and productive work environment.
  
  

Required Skills & Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
• 1–3 years of experience in Human Resources, HR Operations, Recruitment, Talent Acquisition, or HR Generalist roles.
• Experience in a digital marketing agency, IT company, or fast-paced business environment is preferred.
  
  

HR Knowledge & Expertise

Strong Understanding Of

• Recruitment & Talent Acquisition
• HR Operations
• Employee Relations
• Employee Engagement
• Performance Management
• HR Documentation
• HR Compliance
• Workforce Planning
• Employee Lifecycle Management
• Organizational Development
  
  

HR Tools & Software

Experience With

• HRIS Software
• LinkedIn Recruiter
• Indeed, Rozee, Mustakbil, and other job portals
• Google Workspace
• Microsoft Excel
• Microsoft Word
• Attendance Management Systems
• Payroll Management Systems
  
  

Soft Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• High level of professionalism and confidentiality.
• Strong organizational and multitasking capabilities.
• Problem-solving and decision-making skills.
• Attention to detail and process improvement mindset.
• Ability to work independently and manage priorities effectively.
  
  

Preferred Qualifications

Candidates with the following experience will have an advantage:

• Experience hiring for Digital Marketing, SEO, PPC, Content Writing, Development, or IT roles.
• Knowledge of HR analytics and workforce reporting.
• Experience with employee retention strategies.
• Understanding of employer branding initiatives.
• Experience managing employee engagement programs.
• Familiarity with recruitment KPIs and hiring metrics.
  
  

What We Offer

Career Growth

• Structured career progression within Human Resources and Operations.
• Leadership development opportunities.
• Exposure to complete HR and people management systems.
  
  

Learning & Development

• Professional growth opportunities.
• Practical exposure to modern HR practices.
• Training and skill development support.
  
  

Work Environment

• Collaborative and professional workplace culture.
• Supportive leadership and growth-focused environment.
• Team-oriented atmosphere focused on continuous improvement.
  
  

Compensation & Benefits

• Competitive salary package.
• Performance-based salary reviews.
• Achievement-based bonuses and incentives.
• Paid annual leave and company holidays.
  
  

Why Join Salam Experts?

At Salam Experts, people are at the center of everything we do. We are building a workplace where talent is valued, growth is encouraged, and employees are empowered to contribute meaningfully.

This role offers an excellent opportunity to gain hands-on experience across recruitment, employee relations, HR operations, culture building, and organizational development while contributing to the growth of a fast-growing digital marketing agency.

Apply Now

If you are passionate about Human Resources, Recruitment, Talent Acquisition, Employee Engagement, and Workplace Culture, we would love to hear from you.

Join Salam Experts and help build the people systems that drive organizational success.