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HR Manager (Recruiting, Learning & Development, Culture & Social Compliance, HR Analytics)

Title: HR Manager (Recruiting, Learning & Development, Culture & Social Compliance, HR Analytics)

Reports to: Director of HR & GA

Department: Human Resources

Responsibility Summary: The HR Manager will lead people-focused HR functions including Recruiting, Learning & Development (L&D), Organizational Culture & Engagement, Social Audit readiness, and HR Analytics. This role is responsible for driving efficient, compliant, and audit-ready HR operations while actively leading employee-facing programs, campaigns, and training initiatives. The HR Manager reports directly to the HR Director and works in close collaboration with Payroll and HR Operations team members. This is a hands-on leadership role requiring strong interpersonal skills, visibility across the organization, and the ability to execute practical HR programs aligned with HR KPIs.

Responsibilities:

  • Recruiting (Low-volume, High-impact)
    • Lead full-cycle recruiting for critical roles
    • Partner with hiring managers to define role requirements and hiring timelines
    • Ensure compliant, consistent, and well-documented hiring processes
    • Maintain accurate recruiting records for audit and reporting purposes
    • Improve recruiting efficiency, templates, and candidate experience
  • Learning & Development (L&D)
    • Design and lead internal learning programs, including:
    • AI Representative Program (4–6 weeks online learning + application project)
    • Required trainings (Safety, Quality, Compliance, Digital Literacy)
    • Actively promote participation and engagement in training initiatives
    • Track training attendance, completion, and documentation
    • Ensure training records meet internal and external audit expectations
  • Organizational Culture & Engagement
    • Lead employee engagement initiatives and internal campaigns
    • Plan and execute company events, recognition programs, and culture activities
    • Strengthen internal communication and collaboration across departments
    • Serve as a visible, approachable HR presence within the organization
  • Social Audit Readiness & Compliance (Critical Responsibility)
    • Ensure HR operations are audit-ready at all times
    • Support and coordinate social audits (e.g., SMETA, QIMA, customer audits)
    • Prepare and maintain HR-related audit documentation:
    • Employee records, training logs, working hours, policies
    • Partner with the HR Director on audit responses and corrective action plans (CAPA)
    • Drive sustainable corrective actions and ongoing compliance
  • HR Process Collaboration & KPI Contribution
    • Work closely with the HR Director on HR efficiency and improvement initiatives
    • Collaborate with Payroll and HR Operations team members
    • Review and approve payroll as the first-level approver (Manager), prior to final approval by the Director
    • Identify opportunities to simplify HR workflows while maintaining compliance
    • Support HR digital utilization using ADP, SharePoint, and Groupware
    • Contribute to HR KPI achievement related to engagement, training, compliance, and efficiency
Required Qualifications:

  • Bachelor’s degree in Human Resources, Business, or related field
  • 6+ years of progressive HR experience
  • Hands-on experience in Recruiting, L&D, Culture, or Employee Engagement
  • Experience supporting social audits or labor/compliance reviews (e.g., SMETA, QIMA, customer audits)
  • Strong interpersonal and communication skills
  • Ability to lead campaigns, training programs, and cross-functional initiatives
  • Execution-focused, detail-oriented mindset
  • Proficient in English, Korean, and (preferably Spanish)

Preferred Qualifications:

  • HR Manager or Senior HR Generalist experience
  • Manufacturing, cosmetics, or quality-driven industry experience
  • Familiarity with HR systems such as ADP or similar HRIS
  • Experience managing audit documentation and corrective action plans
  • Outgoing, people-oriented personality well-suited for culture and engagement leadership

Preferred Certifications (Nice to Have):

(Certifications Are Not Required But Strongly Preferred)

  • HR & People Management
  • HR Certificates (e.g. SHRM-CP, SHRM-SCP, PHR or SPHR (HRCI))
  • CIPD Level 5 or above
  • Social Compliance & Audit
  • SMETA / Sedex Auditor Training or equivalent experience
  • SA8000 Internal Auditor
  • APSCA-related training or social compliance audit exposure
  • ISO 45001 or ISO 14001 Internal Auditor
  • Learning & Development / Digital HR
  • ATD (APTD or CPLP)
  • Learning & Development or Instructional Design Certificate
  • ADP Workforce Now Certification or equivalent HRIS certification
  • Equivalent hands-on experience may be considered in lieu of formal certifications

Key Competencies:

  • Strong communication and influence
  • High visibility and approachability
  • Campaign and program execution capability
  • Ownership and accountability
  • Process-oriented and compliance-aware mindset
  • Alignment with HR KPIs and operational efficiency goals

Success Indicators:

  • Successful execution of recruiting for key roles
  • High participation and completion rates in training programs
  • Positive employee engagement and communication feedback
  • Successful social audit outcomes with minimal or no HR-related findings
  • Effective collaboration with HR Ops and Payroll teams
  • Measurable contribution to HR KPI achievement

Why This Role Matters:

  • Provides people-focused leadership within HR
  • Ensures audit-ready HR operations and compliance
  • Strengthens organizational culture and employee engagement
  • Supports efficient, KPI-aligned HR execution
  • Enables the HR Director to focus on enterprise-level HR improvement initiatives

Pay Range & Benefits:

  • Pay Range: $75,000 to $110,000 per year
  • Benefits:
    • Medical, Dental, Vision, Life/AD&D Insurance
    • Supplemental Life/AD&D Insurance
    • PTO
    • Special Paid Leave for employees’ personal events
    • Company Paid Holidays
    • 401(k) employer match
    • Year-End Gift
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