HR & Office Operations Coordinator

The HR & Office Operations Coordinator is a pillar of our growing team, ensuring our employees are supported, our office runs smoothly, and our systems stay organized.

This role blends human resources, benefits administration, and office management with light support for accounts payable/receivable in QuickBooks Online. You’ll oversee employee needs, from onboarding and PTO tracking to benefits compliance, while also maintaining a well-functioning office environment and assisting with vendor and building management.

You will work closely with leadership across HR, Finance, and Operations to help the company scale confidently.

Key Responsibilities

Human Resources & Benefits

• Administer employee benefits, focusing on New York State compliance while supporting remote employees nationwide.

• Manage PTO and attendance: process requests, track accruals, and ensure compliance with leave policies.

• Support recruiting, onboarding, and offboarding processes.

• Maintain accurate employee records and HR documentation.

• Assist with payroll preparation in PayChex.

• Coordinate required trainings (e.g., harassment prevention in NYS) and track completion.

• Serve as the first point of contact for employee questions about benefits, policies, and HR matters.

Office Operations

• Oversee day-to-day office needs, including supplies, toiletries, and equipment.

• Manage building/vendor relationships (utilities, cleaning services, maintenance).

• Ensure invoices and bills related to office/building expenses are paid on time.

• Provide general administrative support (scheduling, meeting prep, documentation).

• Organize digital files and ensure secure document retention.

Finance Support (QuickBooks Online)

• Communicate with vendors/customers on payment-related questions.

• Provide documentation for invoicing when needed (e.g., timesheets, shipping costs).

Qualifications

Required

• 2+ years HR and/or office administration experience.

• Experience with employee benefits administration (NYS strongly preferred).

• 1+ QuickBooks Online experience (basic AP/AR).

• Familiarity with payroll systems (PayChex preferred).

• Strong organizational and documentation skills.

• Proficient with Google Workspace and Microsoft Office (intermediate Excel).

• Excellent written and verbal communication skills.

• Ability to juggle HR, office, and finance support responsibilities in a fast-paced environment.

Preferred

• Bachelor’s degree in HR, Business Administration, or related field.

• Experience managing PTO and multi-state HR compliance.

• Prior experience in early-stage or rapid-growth companies.

• Knowledge of project management tools (e.g., Asana).

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Buffalo, NY 14217 (Required)

Work Location: In person