The HR Operations Specialist/Manager ensures the efficient administration and implementation of HR processes, policies, and systems within the organization, driving operational excellence and employee satisfaction.
Responsibilities
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Administer day-to-day HR operations, including payroll, attendance, leave management, and employee record maintenance.
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Oversee end-to-end employee lifecycle processes: onboarding, development, retention, and offboarding.
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Support compliance management to ensure alignment with all relevant employment/labor laws and regulatory standards.
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Develop, update, and implement HR policies and protocols, monitoring their effectiveness.
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Provide guidance and support to employees and line managers on HR queries, conflict resolution, and performance issues.
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Manage HR data and HRIS systems, ensuring data integrity, confidentiality, and accuracy.
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Participate in HR reporting, analytics, and audits to highlight HR metrics and recommend process improvements.
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Facilitate employee engagement and welfare initiatives to foster a positive work environment.
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Coordinate with cross-functional teams to streamline HR operations and support business objectives.
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Assist in HR budgeting, vendor management, and implementation of new HR technologies.
Requirements
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Bachelor's degree in human resources management, business administration, or related field.
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3+ years of experience in an HR operations or generalist role.
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Strong knowledge of payroll systems, Keka HRIS, and labor laws.
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Excellent communication, organizational, and interpersonal skills.
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Analytical and problem-solving abilities with keen attention to detail.
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Ability to work independently, manage multiple priorities, and meet deadlines.
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Proficiency in MS Office; experience with HR software is desirable.
This job was posted by Avina Saldanha from Lifesight.