HR People Operations Manager

Job Title: HR People Operations Manager
Compensation: $87,000 – $95,000 annually
Schedule: Full-Time, Monday–Friday, 8:00 AM–5:00 PM PST
Location: Remote
Status: Exempt

About Headlands ATS

Headlands Addiction Treatment Services (ATS) provides high-quality, patient-centered care in addiction medicine, mental health, and psychiatry. We partner with treatment programs nationwide, delivering clinical excellence and setting the standard for integrated behavioral healthcare.

At Headlands ATS, we’re a diverse team of innovative healthcare professionals dedicated to raising the standard of care for individuals in recovery. We believe in collaboration, compassion, and continuous growth—and we’re seeking forward-thinking professionals who are comfortable with challenges and inspired by meaningful work.

Position Summary

The Human Resources (HR) People Manager is a dynamic and strategic leader who supports the organization’s mission through the attraction, development, and retention of exceptional talent. This individual will champion a culture of innovation, inclusivity, and engagement—ensuring every employee feels valued, supported, and empowered to contribute their best work.

The ideal candidate is a people-first leader who is innovative and thrives in an evolving healthcare environment, embraces creative problem-solving, and works collaboratively with executive leadership to build a productive, sustainable, and mission-driven workforce.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Drive creative recruiting strategies to attract high-performing healthcare professionals.
• Align staffing models with patient care demands across multiple states.
• Anticipate workforce needs and implement innovative staffing solutions to address industry challenges.

Employee Engagement & Retention

• Develop and execute programs that enhance engagement, well-being, and professional fulfillment.
• Analyze employee feedback and design retention strategies that strengthen connection and purpose.
• Foster an environment where employees feel inspired, supported, and recognized for their contributions.

Performance Management

• Lead performance appraisal and development programs that promote accountability and growth.
• Guide leaders in delivering meaningful feedback and fostering career progression.
• Identify and develop emerging leaders through proactive talent planning.

Training & Development

• Build impactful onboarding and continuous learning programs using modern learning systems.
• Establish mentoring and leadership pathways that cultivate internal talent.
• Encourage a culture of curiosity, skill development, and professional excellence.

Employee Relations

• Serve as a trusted advisor to both employees and leaders, providing guidance on complex workplace issues.
• Promote fairness, transparency, and consistency in the application of HR policies.
• Resolve conflicts with professionalism, empathy, and discretion.

Compliance & Labor Laws

• Ensure full compliance with all applicable local, state, and federal regulations nationwide (FMLA, OSHA, HIPAA, etc.).
• Maintain readiness for Joint Commission standards and healthcare accreditation requirements across all states.
• Educate leaders on best practices for compliance and risk management.

Compensation & Benefits

• Analyze pay structures and benefits programs to ensure competitiveness and equity.
• Partner with leadership to align compensation strategies with organizational goals.
• Monitor industry trends and make recommendations to support employee satisfaction and retention.

HR Strategy & Analytics

• Use HR analytics to evaluate workforce trends and guide data-driven decisions.
• Partner with leadership to implement HR initiatives that support organizational growth and innovation.
• Continuously improve processes for efficiency and impact.
• Champion initiatives that celebrate diversity and build an inclusive culture.
• Ensure policies and programs promote equity, belonging, and mutual respect.
• Actively contribute to making Headlands ATS a place where all voices are valued.

Qualifications

Education

• Master’s degree in Human Resources, Business Administration, Healthcare Administration, or related field required.
• Master’s degree preferred.

Experience

• 8-10 years of progressive HR experience with 5+ years in a leadership capacity.
• Strong background in employee engagement, employee relations, and workforce strategy.
• Healthcare or behavioral health industry experience is highly preferred.

Certifications

• SHRM-CP, SHRM-SCP, PHR, SPHR, or CHHR required.

Knowledge & Skills

• Deep understanding of HR principles, talent management, and organizational development.
• Strong knowledge of labor law, healthcare compliance, and Joint Commission standards.
• Proficiency with HRIS, analytics, and learning management systems.
• Exceptional communication, coaching, and mediation skills.
• Comfortable navigating complex challenges with creativity and composure.
• Proven ability to lead teams, build trust, and influence across all levels of an organization.
• Passion for fostering innovation, inclusion, and professional growth.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life Insurance
• Pet Insurance
• Paid time off
• Vision insurance

Note: This job description outlines key responsibilities and qualifications. Additional duties may be assigned based on organizational needs.

Job Type: Full-time

Pay: $87,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Remote