HR RECEPTIONIST

About the Role:

The HR Receptionist serves as the first point of contact for all visitors and employees within the Human Resources department, ensuring a welcoming and professional environment. This role is pivotal in managing front desk operations, including greeting guests, handling incoming calls, and coordinating appointments, which supports the smooth functioning of HR activities. The HR Receptionist also assists with administrative tasks such as maintaining employee records, processing documentation, and facilitating communication between HR staff and other departments. By efficiently managing these responsibilities, the HR Receptionist contributes to a positive employee experience and helps uphold organizational standards. Ultimately, this position plays a key role in supporting HR initiatives and fostering effective internal and external communication.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in a receptionist or administrative support role, preferably within HR or a corporate environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.

Preferred Qualifications:

• Associate’s degree or higher in Human Resources, Business Administration, or related field.
• Familiarity with basic HR policies and procedures.
• Customer service experience in a professional office setting.
• Bilingual abilities or additional language skills.

Responsibilities:

• Greet and welcome visitors, employees, and job candidates in a courteous and professional manner.
• Manage multi-line phone systems, direct calls to appropriate HR personnel, and take accurate messages.
• Schedule and coordinate interviews, meetings, and appointments for the HR team.
• Maintain and organize confidential employee records and HR documentation in compliance with company policies.
• Assist with onboarding processes by preparing materials and guiding new hires through initial procedures.
• Support HR staff with general administrative duties such as data entry, filing, and correspondence.
• Ensure the reception area is tidy, organized, and reflects a professional image.
• Handle incoming and outgoing mail and packages related to the HR department.

Skills:

The HR Receptionist utilizes strong communication skills daily to interact effectively with employees, visitors, and HR team members, ensuring clear and professional exchanges. Organizational skills are essential for managing schedules, maintaining records, and keeping the reception area orderly, which supports efficient HR operations. Proficiency with office software enables the receptionist to handle correspondence, data entry, and document preparation accurately and promptly. Discretion and confidentiality are critical when managing sensitive employee information and HR documentation. Additionally, problem-solving skills help the receptionist address visitor inquiries and resolve scheduling conflicts, contributing to a seamless front desk experience.

TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.