Top Solutions is a growing organization operating in the travel and tourism industry, serving international clients primarily in the United States. We are looking for an experienced and proactive HR & Recruitment Manager to lead our hiring efforts, employee management, and HR operations.
Key Responsibilities
Recruitment & Talent Acquisition
- Manage the complete recruitment cycle from job posting to onboarding.
- Create and publish job advertisements on Indeed, LinkedIn, and other hiring platforms.
- Screen resumes and shortlist qualified candidates.
- Conduct initial interviews and coordinate final interviews with management.
- Develop recruitment strategies to attract top talent.
- Maintain a talent pipeline for future hiring needs.
Human Resources Management
- Develop and implement HR policies and procedures.
- Manage employee onboarding and orientation programs.
- Maintain employee records and HR documentation.
- Monitor employee attendance, performance, and disciplinary matters.
- Handle employee relations and workplace concerns professionally.
- Conduct performance evaluations and employee development programs.
Training & Development
- Identify training needs and organize employee development programs.
- Support team leaders in improving employee productivity and performance.
- Create and maintain training materials and SOPs.
Compliance & Administration
- Ensure compliance with labor laws and company policies.
- Manage employment contracts, probation reviews, and employee confirmations.
- Prepare HR reports and recruitment analytics for management.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3+ years of HR and recruitment experience.
- Strong knowledge of recruitment platforms and hiring processes.
- Excellent communication and interpersonal skills.
- Strong organizational and leadership abilities.
- Experience managing multiple hiring projects simultaneously.
- Proficiency in Microsoft Office and HR management software.
Preferred Qualifications
- Experience in call center, travel agency, sales, or customer service industries.
- Familiarity with international hiring standards and remote workforce management.
- Ability to work night shifts aligned with U.S. business hours.
What We Offer
- Competitive salary package.
- Performance-based bonuses.
- Career growth opportunities.
- Professional work environment.
- Leadership role in a rapidly growing company.
Pay: Rs100,000.00 - Rs120,000.00 per month
Work Location: In person