HR Services Supervisor (HQJF#12)

1 Full-Time

Closing Date: 11/05/2025

Summary:

The Human Resources Services Supervisor represents a senior level contributor and functional leader in human resources. The incumbent provides daily supervision and support for key human resources functions, including recruitment, onboarding, benefits administration, and compliance. The incumbent coordinates and supports a fast-paced recruitment process, assists with benefits and leave programs, and ensures timely and accurate HR service delivery for the Colville Tribal Federal Corporation (CTFC). The position works closely with the HR Director to ensure consistent application of HR policies, minimizing organizational risk, and promoting a positive and compliant workplace environment.

Essential Functions:

• Responsible for personnel functions such as interviewing, hiring, orientation, training, development, supervision, delegations, evaluations, and disciplinary actions; will perform these functions in a timely manner.
• Supervises assigned HR staff and coordinates daily operations for recruitment, benefits and related HR programs.
• Assists in establishing and achieving HR goals and objectives related to recruiting and benefits.
• Coordinates posting and advertisement of job announcements, ensuring accuracy and timeliness.
• Conducts targeted recruitment efforts and participates in community outreach to attract qualified candidates.
• Provides guidance to the team and hiring managers on current recruitment and employment practices, ensuring compliance with all applicable laws, regulations, and organizational policies.
• Assists in job classification and compensation activities by reviewing job descriptions, collecting market data, and preparing recommendations for review.
• Maintains uptodate inventories of job descriptions and organizational charts. Sets up schedules for periodic reviews of job descriptions, organizational charts, supervising and preparing uptodate documentation.
• Coordinates daytoday administration of team member benefits, ensuring timely processing of enrollments, changes, claims, and billing.
• Coordinates open enrollment activities, benefit orientations and team member communications.
• Ensures compliance with COBRA, FMLA, worker’s compensation and other leave programs.
• Assists with workplace safety and risk management initiatives to minimize CTFC’s liability exposure.
• Prepares reports, maintains records, and ensures HR files are accurate and up to date.
• Assists in interpreting and applying HR policies, laws and procedures in coordination with management.
• Conducts periodic reviews of team members’ placement in salary ranges to stay uptodate with internal pay equity goals.
• Develops and compiles reports in an accurate and timely manner.
• Makes decisions that comply with laws, policies, procedures, regulatory requirements, and best practices within the scope of human resources management in a tribal gaming and corporate environment.
• Compiles and enters information into the computer system and HRIS database.
• Interprets policies and procedures.
• Performs limited duties of the HR Director, when absent.
• Demonstrates honesty, integrity, and fairness in all interactions.
• Maintains confidentiality, as required by law, regulation, and policy.
• Responsible for ensuring that work duties are completed in a fair, unbiased, and consistent manner.
• Provides a high standard of professionalism and guest service.
• Performs other duties or special projects as assigned.

Knowledge, Skills, and Abilities (Minimum Qualifications):

• Must be at least 18 years or older.
• High School Diploma, GED or equivalent.
• Requires a Bachelor’s Degree in Human Resources, Business Administration, or related field with three (3) years of progressively responsible experience that demonstrates the ability to successfully fulfill the essential functions of the position; OR
• Requires a combination of eight (8) years of progressively responsible experience that demonstrates the ability to successfully fulfill the essential functions of the position.
• Requires one (1) year of supervisory experience.
• Welldeveloped human relation skills to convey technical concepts to others, to deal with sensitive and confidential information, to give instructions and training, and to facilitate training and discussions in individual and group settings.
• Special skill at facilitating small group processes, for resolving problems with quantitative and qualitative dimensions, and optimizing teamwork with diverse groups of staff.
• Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.
• Ability to plan, organize, and prioritize work processes in a highvolume environment in order to meet schedules and timelines.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to work mathematical concepts.
• Excellent spelling and grammar abilities.
• Ability to work with minimal supervision.
• Excellent communication and interpersonal skills.
• Must be computer literate with intermediate proficiency in Windows based programs.
• Ability to operate office equipment.
• Ability to become a subject matter expert in a HRIS database and/or software systems.
• Must have an indepth and strong working knowledge of Tribal and Federal laws to ensure compliance with all applicable regulations, ordinances and established policies and procedures.
• Ability to be fair, consistent, honest, and unbiased.
• Ability to take initiative and be proactive in the duties of the position in order to meet mandated deadlines and to comply with HR goals and objectives.
• Ability to work various shifts including evenings, holidays, weekends, and overtime.
• Ability to communicate professionally in written, verbal, and nonverbal format while portraying a friendly tone, word choice, and body language.
• Must successfully complete Title 31, Banking Secrecy Act training upon hire and annually.
• Must have a valid driver’s license.
• Must possess a current and valid Tribal Gaming License.

Physical Demands / Work Environment:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently sit for prolonged periods of time.
• Ability to occasionally walk or stand for prolonged periods of time.
• Ability to frequently bend, squat and reach.
• Ability to push and pull frequently.
• Ability to comprehend complex issues.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice nonverbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on telephone conversations, hear and grasp verbal communications and equipment prompts.
• Must be able to drive in adverse weather conditions.
• Periodically exposed to high levels of noise and tobacco smoke.

These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CTFC IS AN INDIAN PREFERENCE EMPLOYER

Important Notice: A resume must be submitted through our hiring portal before the closing date in order to successfully apply for this position.

About Colville Gaming LLC

CTFC is a federally chartered corporation wholly owned by the Confederated Tribes of the Colville Reservation, which is composed of twelve bands/tribes: Chelan, Chief Joseph Band of Nez Perce, Colville, Entitat, Lakes, Methow, Moses-Columbia, Nespelem, Okanogan, Palus, San Poil, and Wenatchi. CTFC is the parent corporation for Colville Tribal Forest Products and Colville Gaming LLC. The Chief Executive (CEO) of CTFC reports to a Board of Directors, made up of five members. Our team members are essential to the function of our business and the ability of other team members to successfully perform in their positions. We understand the value of the work contributed by every one of our team members and acknowledge that value through our generous benefits package and pathways to success within the organization. Without our team members' hard work and dedication, CTFC would not be the success it is today. Thank you for considering to become a member of our team!