HR Specialist

Job Description - HR Specialist

Location: Remote

Job Type: Full-Time

About Us:

At WGP Property Management, a Three Pillar Company, we’re passionate about creating communities people are proud to call home. From great manufactured housing neighborhoods to welcoming RV parks and apartment communities, we make sure every resident feels valued and cared for.

Headquartered in Spring, Texas, we proudly manage 80 communities across 14 states, representing more than 7,400 homes — and growing!

At WGP Property Management, we live by our VALUES: Take action. Be thoughtful and thorough. Obligation to speak up. Strive to be better. One team. These values shape how we work, lead, and collaborate, driving our decisions, teamwork, and commitment to excellence.Our MISSION is clear and meaningful: To provide safe, reliable housing for our residents and safe, reliable returns for our investors. Guided by this mission and our core values, we work together to create communities where people feel at home and proud to belong.

Position Overview:

The HR Specialist plays a key role in shaping an exceptional employee experience from day one. This position serves as the first point of contact for new hires, ensuring a seamless and welcoming onboarding journey, while also supporting ongoing learning and development initiatives that promote growth, engagement, and retention across the organization.

The position collaborates with multiple departments to ensure smooth HR operations, support organizational goals, and contribute to a culture of engagement and continuous improvement. In addition to onboarding and training coordination, this role also supports key HR operations and daily functions of the Human Resources Department.

Key Responsibilities:

Onboarding Excellence

• Serve as the first point of contact and enthusiastic ambassador for all new hires throughout their onboarding journey.
• Own and execute the full onboarding process, from offer stage to Day 1 setup and beyond.
• Conduct and initiate background screenings for final candidates to ensure compliance with company hiring standards and policies.
• Manage the reference check process by contacting candidate references, and ensuring all screenings are completed accurately and on time prior to onboarding.
• Manage new hire onboarding paperwork and documentation, including sending the Employee Handbook and required forms, receiving signed agreements, verifying I-9s, and storing electronic documents .
• Set up employee accounts and system access, Paychex/G&A onboarding setup, HSI user setup, timekeeping access, and sharing key resources such as the Employee Portal and phone directory.
• Collaborate with Hiring Managers, IT, and Operations to ensure a seamless and efficient onboarding experience.
• Organize and deliver engaging orientation sessions and create clear, informative onboarding communications.
• Maintain new hire documentation, manage HRIS data entry, and coordinate all compliance steps and required documentation.
• Continuously improve the onboarding process to enhance employee engagement and experience. Innovate and streamline processes—your ideas and creativity are welcome!
• Support a high-performing, growth-oriented HR team with a positive, can-do attitude.

Learning and Development

• Work with managers to identify training needs and support employee development initiatives.
• Coordinate and facilitate training sessions, workshops, and e-learning programs.
• Assign and monitor training courses, track completion and participation, and collect feedback to enhance programs.

HR Operations

• Provide responsive and helpful support to employees by answering HR and basic benefits questions, guiding them through processes, and ensuring they feel informed and supported.
• Process routine employee support tasks and daily functions of the Human Resources Team.
• Coordinate employee recognition, including sending birthday and anniversary emails.
• Coordinate with the PEO to support the annual benefits open enrollment process by assisting employees with questions, directing employees to enrollment materials, verifying employee records, and ensuring timely submission of benefit elections.
• Coordinate with the PEO for benefits enrollment, Workers’ Compensation claims, employment verification, and other employee-related processes.
• Track and report key HR metrics related to onboarding, training completion, new hire retention, and employee engagement to measure program effectiveness and identify improvement opportunities.
• Coordinate exit interviews and employee pulse surveys to gather feedback and identify common themes.
• Oversee the offboarding process by communicating with departing employees, notifying the appropriate departments, ensuring company property is collected, and coordinating final pay, benefits, and HRIS updates with the payroll department.
• Maintain accurate employee records and HR documentation (including policies, handbooks, performance records) in compliance with company policy and regulatory requirements.
• Support process improvement initiatives across HR and Operations, ensuring workflows are efficient, compliant, and aligned with organizational goals.
• Serve as a backup to support recruiting efforts, including assisting with candidate outreach, interview coordination, and posting positions as needed.
• Participate in special projects as assigned, contributing to company-wide operational excellence and HR initiatives.
• Support HR Director as needed.
• Other duties may be assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 2+ years of experience in onboarding, training coordination, or general HR administration.
• Strong knowledge of HRIS systems and onboarding tools.
• Excellent communication, organization, and presentation skills.
• Detail-oriented with a proactive approach to problem-solving and process improvement.
• Ability to handle sensitive information with confidentiality and professionalism.
• Familiarity with OSHA, Workers’ Compensation, and safety compliance preferred.
• Strong communication and leadership skills with the ability to foster positive resident and team relationships
• Self-motivated, proactive, and capable of working independently while managing multiple priorities
• Demonstrated commitment to professionalism, integrity, and creating positive community experiences

Requirements

• Ability to use company-provided computers, HRIS software, and related technology tools
• Valid driver’s license with a clean driving record and ability to safely operate a vehicle
• Willingness to complete random drug testing as required, in compliance with all applicable Local, State, and Federal regulations
• Employment is contingent upon the successful completion of any lawfully permitted background check conducted after a conditional job offer, consistent with Local, State, Federal, and other applicable laws
• Must meet company standards for reliability and trust appropriate for a position of responsibility within a residential community

WGP Property Management is proud to be an Equal Opportunity Employer. We do not discriminate based on age, color, sex, disability, national origin, race, religion, veteran status, or any other protected characteristic, and we fully comply with all Local, State, and Federal employment laws, including “ban the box” and fair hiring requirements.

Benefits:

At WGP Property Management, we believe in taking care of our team just as we care for our communities. When you join us, you’ll enjoy:

• A positive, team-oriented work environment that reflects our Company Values
• Opportunities for career growth and advancement within the organization
• Paid holidays, paid time off (PTO), and paid sick leave to support work-life balance
• Comprehensive health insurance options, including medical, dental, vision
• Voluntary benefits available, including life insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Legal Care Plan, Flexible Spending Account (FSA)
• 401(k) plan with company match to help you plan for the future

Job Type: Full-time

Pay: $55,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have experience with HRIS systems (Paychex, Prism, similar)?
• Have you supported onboarding, offboarding, or training coordination in a previous role?
• Does your salary expectation align with the posted salary range for this position?

Experience:

• HR: 2 years (Preferred)

Work Location: Remote