HR/Commercial Assistant

About The Role

DSP Consultants is looking for a dynamic and experienced HR Officer to lead and manage our Human Resources department. In this role, you will oversee HR operations, including recruitment, employee relations, and policy development, ensuring smooth communication, supporting employees, and maintaining a productive work environment.

As an HR Officer, you will play a significant role in the company's growth by managing the recruitment process, supporting the team, and driving the development of HR policies and strategies.

Key Responsibilities

• Leadership of HR Department: Manage day to day operations, lead the HR team, and ensure high efficiency.
• Recruitment & Hiring: Coordinate interviews, evaluate candidates, and manage end to end hiring processes.
• Employee Relations & Support: Serve as the primary contact for HR inquiries, guide employees on policies, and resolve concerns.
• HR Policy & Documentation: Create, implement, and review company policies and procedures to ensure compliance.
• Performance Management & Development: Support performance evaluations, training initiatives, and career development programs.
• Administrative Support: Maintain employee records, prepare personnel reports, and manage related documentation.
• HR Projects Coordination: Lead HR projects, schedule meetings, coordinate training sessions, administer surveys, and document outcomes.
• Payroll Assistance: Provide data support for payroll preparation (absences, bonuses, leave).

Tools & Software Expertise

• Proficient in HR software tools, especially Zoho People and Zoho CRM.
• Proficient in MS Office with fast typing skills and solid understanding of business and HR related software.
• Familiarity with ATS and resume databases to streamline recruitment process.

Qualifications & Requirements

• Minimum 7 years of progressive HR experience as an HR Officer, HR Manager, or similar leadership role.
• Strong recruitment and talent management background with end to end hiring experience.
• Experience with Zoho People and Zoho CRM.
• Basic knowledge of labor laws and employment regulations.
• Excellent organizational, multitasking, and prioritization skills.
• Strong communication and interpersonal skills for collaboration across levels.
• Ability to lead HR projects and develop strategies aligned with company goals and values.