HRIS Business Analyst

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 669
Shift: Daytime
Experience: 3-5 years
Pay Range: $65,231.14 to $97,846.58

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.

We are seeking a detail-oriented and analytical Business Analyst to join our HRIS team. The Business Analyst will be responsible for bridging the gap between business stakeholders and technology solutions, ensuring that project outcomes align with business needs and objectives. This role involves analyzing, validating, and documenting business requirements for various projects, often involving deployments or optimizations of ServiceNow, SuccessFactors or UKG. This person will then identify inefficiencies and areas for improvement, often recommending how to optimize these processes. The ideal candidate will possess strong communication skills, a knack for problem-solving, business process mapping and optimization experience, ability to conduct user experience studies, and broad experience in a project-based, tech-forward environment.

Key Responsibilities:

Requirements:

• Collaborate with project sponsors, stakeholders, and end-users to elicit, understand, and document business requirements, processes, and workflows.

• Conduct meetings, workshops, and research, to gather comprehensive information.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into details, and distinguish user requests from underlying true needs.

Documentation:

• Create and maintain clear, concise, and comprehensive documentation, including business requirements documents, functional specifications, use cases, user stories, process flow diagrams , and report mock-ups.
• Ensure all documentation is kept up-to-date and version controlled.

Stakeholder Management & Communication:

• Serve as a liaison among business units, technology teams, and support teams.
• Effectively communicate insights and plans to cross-functional team members and management.
• Manage stakeholder expectations and facilitate communication to ensure alignment.

Process Improvement:

• Analyze existing business processes to identify inefficiencies and areas for improvement, often recommending how SuccessFactors, ServiceNow or UKG can optimize these processes
• Recommend solutions to improve business processes and system functionalities.

Support Project Lifecycle:

• Work closely with the HR Project Manager in defining project scope, goals, and deliverables for projects.
• Assist in the development of test plans and participate in UAT (User Acceptance Testing) to ensure solutions meet business requirements.
• Provide support during project implementation and post-implementation phases.

Data Analysis:

• Analyze data to support business decisions and project directions.
• Translate data into actionable insights for stakeholders.

Qualifications & Skills:

Education & Experience:

• Bachelor's degree in a related field.
• 3-5+ years of experience as a Business Analyst or project-based environment.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Experience working with project management software such as JIRA.
• Experience working on projects involving cloud solutions; familiarity with SuccessFactors, ServiceNow or UKG is highly desirable.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills .
• Exceptional interpersonal and stakeholder management skills.
• Ability to work independently and as part of a team in a fast-paced, collaborative environment.
• Highly organized with strong attention to detail and ability to manage multiple priorities.
• Adaptability and flexibility in a dynamic consulting environment.

Deadline to Apply: Friday, October 10th

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.